Training Courses

5S Training

5S is an organisational method describing how to organise a workspace. It is one of the most widely adopted techniques from the lean manufacturing toolbox. The main objective of 5S is to create a clean, orderly environment where there is a place for everything, and...

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Adobe Dreamweaver Introduction

Creating and designing and updating websites are an essential for any business this is an ideal tool to achieve that with. This course can be counted towards your Adobe Certified Associate qualification. …

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Adobe Flash Introduction

Adobe Flash is becoming the standard for animations and videos on web sites. Understanding how these files are constructed and utilised is vital to using them effectively on any corporate webpage. This course can be …

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Adobe InDesign Introduction

Use the skills learnt on this course to allow you create visually interesting and creative publications with a minimal amount of effort and greater productivity. …

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Adobe Photoshop Introduction

Getting photographs and artwork to show exactly what you need is never easy unless you use a software tool to manipulate the images to remove the unwanted areas or to mix images together to achieve …

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Appraisal Skills & Annual Appraisals

Annual appraisals completed effectively, can be an opportunity to reenergise, motivate and focus staff on their key objectives. Completed badly, they can demotivate staff and undermine their relationship with their manager and the organisation. …

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Autodesk AutoCAD 2D Foundation

For up to 3 delegates It is intended for those who require the knowledge and skills as a user (by using “hands on” exercises) to enable basic 2D drawings to be created efficiently. Any previous …

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Basic Management

Most organisations recognise that “First Line Management” is a pivotal role in the success of a business or project. Without a sound understanding of the manager’s role and a good grasp of the basic skills, …

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Business Letter Writing

Clear, concise written communication that projects a professional image is important to every organisation. This course focuses on the skills required to produce high quality written communication that is designed to inform and impress. …

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Business Process Mapping

Business Process Mapping is an activity that involves what a business entity does, who is responsible, how should a business process be completed, and how should the success of a business process be determined.

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Chairing Meetings

Running a meeting is more than simply sitting down at the head of the table and telling people what you want. Structuring the meeting to get the most from the allocated time and allowing all …

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Coaching and Mentoring

The modern business environment demands that organisations constantly re-examine their business practises. The need for change is becoming almost a daily factor in keeping up with the ‘competition’ and satisfying ever-increasing customer expectations. Organisations need …

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Commercial Awareness

Professionals need a good understanding of the broader context of the organisation and the business domain in which their work takes place

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Communication, Assertiveness & Confidence Building

Assertive communication is often the difference between achieving a productive outcome and ending up with disagreement. Relationships between managers and staff and staff and customers rely on communication. Assertive behaviour holds the keys to effective …

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Coping with Stress

This course is designed to help you understand the signals of pressure and outlines quick and easy ways to reduce pressure. Which will help you to focus and concentrate in a calm and more controlled …

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Counselling Skills in the Workplace

The working population spend a large part of their lives in the workplace and sometimes work and personal problems can diminish their performance and affect their well being. Timely appropriate help and support from a …

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Crystal Reports Introduction

Being able to create concise reports from electronically stored data is essential within any business. Crystal Reports is a tool that can provide the information you need, in the style and format that you want …

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Disciplinary, Absence & Grievance

To have an understanding of employment law and the organisations HR procedures is important for managers. Not only to protect the organisation from litigation, but also to ensure that staff will be treated fairly and …

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Disciplinary, Grievance & Investigations

To have an understanding of employment law and the organisations HR procedures is important for managers. Not only to protect the organisation from litigation, but also to ensure that staff will be treated fairly and impartially should these procedures be brought into play. This course provides that understanding and helps to build a managers confidence when dealing with difficult situations, and also showing how to analysis evidence with useful techniques from attendance records, which also includes how to write a report after assessing attendance.

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EDI – Equality, Diversity and Inclusion

Both legal and moral imperatives make Equality and Diversity in the workplace a prerequisite for any organisation working in today’s multicultural society. This course not only highlights the legal requirements but also looks at how …

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Effective Delegation

Most organisations recognise the enormous benefits to be gained through creating a culture of Delegation and Empowerment. Despite this many managers fail to fully realise these benefits. The misuse of delegation can lead to a …

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Email Etiquette

A company needs to implement etiquette rules for the following three reasons: Professionalism: by using proper email language your company will convey a professional image. Efficiency: emails that get to the point are much more …

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Embedding an Understanding of Competencies

Whilst many organisations have a competency framework in place not all staff understand the value and purpose of the framework. This can impact on things such as annual appraisals being completed effectively and general performance …

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Excel Consultancy

As leading Excel Experts and VBA Developers, we offer a spectrum of specialised services that transform your spreadsheet tasks into powerful business solutions.

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Family Friendly Policies

This half day course reviews all the legal requirements for maternity, parental, paternity, adoption and dependant leave, using practical examples and case studies to highlight potential difficulties in the management of family-friendly policies and procedures. …

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First Line Manager Development Programme

The first-line management course acts as a catalyst for the professional development of managers, ensuring they have the foundational skills and understanding needed to navigate the challenges of their role and contribute significantly to the success of the business...

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Google Workspace for Business

As more and more businesses move their infrastructure to the cloud, it’s becoming vitally important to keep the workforce up to date on the new applications on offer to them. The change from traditional business …

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HR for Non HR Managers

To have an understanding of employment law and the organisations HR procedures is important for managers. Not only to protect the organisation from litigation, but also to ensure that staff will be treated fairly and …

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ILM Level 3 Award in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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ILM Level 3 Certificate in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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ILM level 4 Diploma in Leadership and Management Qualification

The Level 4 Award  Diploma in Leadership and Management is designed for new and aspiring middle managers. These qualifications help learners to really get to grips with their role, gain comprehensive business knowledge, and develop the technical skills they need to lead effectively at this level.

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ILM Level 5 Diploma in Coaching Qualification

Ensure the managers you develop as coaches or mentors are properly equipped with the skills, knowledge and ethical understanding they need.

Develop a coaching and mentoring culture in your organisation, so that managers are able to …

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ILM Level 7 Award in Leadership and Management

This programme aims to develop the cognitive and behavioural skills necessary to undertake a strategic investigation into senior leadership and management in a given context and undertake leadership and management development actions. …

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InfoPath 2013 Level 1

InfoPath 2013 is a product that gathers and shares information. On this course you will learn how to use InfoPath to gather and share information by creating and implementing XML-based forms. …

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InfoPath 2013 Level 2

InfoPath 2013 is an addition to Microsoft Office that streamlines the process of gathering, sharing and using information, by enabling teams and organizations to create, share and work with rich, dynamic forms. The information gathered …

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ITIL® Foundation – e-learning

Wherever there is a customer and a provider, there is a need for service management. With an IT-related service, the Information Technology Infrastructure Library (ITIL) provides a best practice guide to delivering IT services & IT service management. With current...

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Jet Essentials Introduction

This course will Help Report Designers to solidify knowledge of Jet Essentials and report design. Users will create a range of reports during the workshop. …

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Leadership

Are great leaders born or can everyone learn Leadership Skills and become a great leader? It is often said that the difference between an organisation that does well and one that achieves remarkable results is …

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Leading Project Implementation

Effective project management is a vital requirement for any organisation involved in expansion or development. Without it, budgets may over-run, deadlines missed or projects fail to meet their objectives. This course focuses on the role …

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Leading Through Innovation and Change

This course is for managers and leaders that need to develop their confidence to think and act with innovation and creativity. It will help you improve communications with your customers and colleagues by breaking old ways of thinking and acting…

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Lean Six Sigma Black Belt (IASSC) – E-Learning

Building on the foundations of your Green Belt knowledge, the Black Belt upgrade course provides a hands-on discussion based approach to acquiring the advanced technical skills most commonly needed by todays Black Belts. In-class activities …

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LGBTQ+ Inclusion

Inclusivity in the workplace is important for any industry, and LGBTQ+ inclusion is a priority for many organisations

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Lotus Notes

Email is an important tool in today’s business environment and it is important to ensure that users are confidently able to use Lotus Notes for email and to-do lists. …

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Management of Multi-Generation Teams

Developing and leading teams to achieve organisational goals and objectives, is key for any leader to achieve, this course gives you the skills and techniques to achieve your individual and organisational goals with multi-generational Teams.

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Manager’s Guide to Microsoft Office

Managers can be promoted into their role where they have had little or no exposure previously to computers and specifically Microsoft Office software. This course gives a basic understanding of the main programmes a manager …

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Managing and Resolving Conflict

Conflict can be inevitable no matter how well a company is run, and providing people have the skills in place, positive benefits can result from conflict situations. This course examines how conflict can arise, the …

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Managing Change

No longer an occasional necessity, change has become almost an everyday feature of business life. The ever increasing pace of technological change and constantly increasing customer expectations means that organisations have to be ready to …

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Managing Difficult Conversations

Conflict can be inevitable no matter how well a company is run, and providing people have the skills in place, positive benefits can result from conflict situations. This course examines how to have confidence in …

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Managing Dignity at Work

The Managing Dignity at Work course not only highlights the legal issues but also looks at how organisations can embrace dignity at work to promote smoother working relationships. …

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Managing Hybrid & Remote Teams

Many of the skills involved in effectively managing staff rely upon close contact, observation and continuous communication, so special skills are required to manage remotely. This course focuses on the skills of remote management and …

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Managing Performance

Performance Management plays a key role in ensuring that those all important business goals are met. This course enables managers to break down organisational goals and create meaningful targets for their teams and departments. It …

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Managing Projects in the Organisation

Effective project management is a vital requirement for any organisation involved in expansion or development. Without it, budgets may over-run, deadlines missed or projects fail to meet their objectives. This course focuses on the process …

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