Communication Skills Advanced
£495.00 Plus VAT
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
How much time, effort and money is lost when things go wrong in the workplace due to a breakdown in communication? At the very least, the answer must be, “lots”! Whether it is face to face, via the telephone or in writing, poor communication probably accounts for more day to day problems in business than any other single factor. This course will help to overcome these communication problems.
Who Should Attend
This course is invaluable for those who want to further strengthen their communication skills and enhance their ability to interact with others.
Learning Outcomes
Understand the different media available for communication
Understand various communication models and and methods
Be able to communicate via presentation
Apply storytelling techniques to your communications
Course Content
Using different media.
Typical response time for different media.
Communication and persuasion using storytelling techniques.
Techniques from the world of advertising and copywriting – rhythm of three, ‘you and yours’, imperatives etc.
Classic communication and persuasion methods: Logos, Ethos, Pathos.
The Psychology of Influence by Robert Cialdini.
Communication via a presentation – how to get people to listen to you: Confidence, Cadence, Conviction, Clarity.
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.