Emotional Intelligence
£395.00 Plus VAT
Delivery Method
Face To Face Delivery Virtual Delivery One To One Coaching Closed Group Course Public Course
Business Benefit
Understanding Emotional Intelligence can make the difference between average and excellent performance within people.
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.
Who Should Attend
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
Learning Outcomes – by the end of this course you will be able to… Defining and using Emotional Intelligence
Identify what is Emotional Intelligence (EI)?
Be able to use and develop EI in the workplace
Describe the business benefits of using EI in the workplace
Course Content
Defining Emotional Intelligence
Assessing your own Emotional Intelligence
Understanding your emotional responses and the impact on others
Managing and engaging emotions within your work groups or teams
Understanding the difference between reaction and response
Developing empathy
Improving task efficiency and relational effectiveness
Embedding
These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period. Applying new skills and changing behaviour takes effort and practice. After attending a training course many colleagues will find they need support through this transition. EQV can provide that support with follow up coaching sessions to help embed the learning.
Embedding coaching sessions can be delivered in 90 minute and half day durations. The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.
Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.