£845.00 Plus VAT
Conflict can be inevitable no matter how well a company is run, and providing people have the skills in place, positive benefits can result from conflict situations. This course examines how to have confidence in dealing with difficult conversations.
Who Should Attend
Anyone who manages teams or people.
Understand specific approaches to managing messages
Appreciate how people receive messages
Understand how to construct messages
Adopt an appreciation of their own self awareness
Courageous conversations 7 point plan
Communication blocks + tips for ensuring consistency
Construction of messages simple
Self awareness tools + analysis
Testing out 7 point plan
How to Book
If you are interested in booking this course, then please select your desired date and then select book now to complete the booking.
We will then contact you to confirm availability and any additional required details.