Business Process Mapping
£895.00 Plus VAT
Delivery Method
Face To Face Delivery Virtual Delivery One To One Coaching Closed Group Course Public Course
Business Benefit
Business Process Mapping is an activity that involves what a business entity does, who is responsible, how should a business process be completed, and how should the success of a business process be determined.
This course, focused on the practical application of Business Process Mapping, will provide you with the insight, knowledge, and confidence to make BPM a reality in their organisation.
Who Should Attend
Delegates wanting to you be able to document, understand and improve their organisation’s business processes.
In this Business Process Mapping course, you will understand the practical application of Business Process Mapping, which will provide you with the insight, knowledge, and confidence to make BPM a reality in their organisation.
You will gain the knowledge and confidence to implement business process mapping within your organisation and significantly gain business performance.
Learning Outcomes
Understanding the Terms
Detail Behind the Processes
Stages of Business Process Mapping
Mapping A Business Activity
Assigning Control and Responsibilities
Drawing the Process Map
Estimating Time and Cost and Validating the Process Map
Process Analysis
Creating “To Be” Processes
Course Content
What is a Process?
Understanding the Terms
Key Stages in Effective Process Mapping
‘As Is’ Process
‘To Be’ Process
Start, End, and Purpose of Business Activity
Key Elements
Brown Paper Analysis
Workshop Facilitation Skills
Titles and Numbering
Detail Behind the Processes
Using Swim Lanes in Process Maps
Opportunity Flowchart
How to Create Swim Lane Diagram?
Standard BPMN Symbols
Swim Lane Case Study
What is a Process Map?
Documenting the Process
Business Process Timing
Process Cost
Analysing the Cost Estimate Columns
Flowcharts
Case Study for Identifying Problems, Bottlenecks, and Inefficiencies
Unblocking Bottlenecks
Increasing Efficiency at the Bottleneck
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.
Embedding
These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period. Applying new skills and changing behaviour takes effort and practice. After attending a training course many colleagues will find they need support through this transition. EQV can provide that support with follow up coaching sessions to help embed the learning.
Embedding coaching sessions can be delivered in 90 minute and half day durations. The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.
Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.