ILM level 3 Award in Leadership and Management Qualification

Course Duration is 2 Days

From: £1,295.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

This programme aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills.

Who Should Attend

Attendees will normally be either practicing or aspiring first line managers.

Learning Outcomes

Managing performance
Each of the above has an associated assessment to prove learning has taken place

Course Content

The qualities of leadership
The leader’s roles and responsibilities
Differences and similarities between leadership and management
Leadership models and their significance for task performance, culture and relationships
Leadership behaviours and the sources of power
Identification, development and appropriate choice of personal leadership styles and behaviours
The role of trust and respect in effective team leadership
The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal)
Ways to ensure fair and objective assessment (including objectives and on-going monitoring)
Preparations necessary for effective, valid and reliable assessments
Roles and responsibilities of individuals in the performance assessment process
Appropriate assessment records
How to conduct formal appraisals
The relevance of SMART objectives, and how to set them
How to set performance standards
How to measure performance against agreed standards
A range of methods for measuring performance and how to select the ideal one
Techniques for performance monitoring and evaluation
Range of performance improvement methods available to the manager
The importance of feedback to improve performance
Principles for giving effective feedback on performance

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.