ILM level 3 Award in Leadership and Management Qualification

Course Duration is 2 Days

From: £1,295.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

This programme aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills.

Who Should Attend

Attendees will normally be either practicing or aspiring first line managers.

Learning Outcomes

Managing performance
Each of the above has an associated assessment to prove learning has taken place

Course Content

The qualities of leadership
The leader’s roles and responsibilities
Differences and similarities between leadership and management
Leadership models and their significance for task performance, culture and relationships
Leadership behaviours and the sources of power
Identification, development and appropriate choice of personal leadership styles and behaviours
The role of trust and respect in effective team leadership
The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal)
Ways to ensure fair and objective assessment (including objectives and on-going monitoring)
Preparations necessary for effective, valid and reliable assessments
Roles and responsibilities of individuals in the performance assessment process
Appropriate assessment records
How to conduct formal appraisals
The relevance of SMART objectives, and how to set them
How to set performance standards
How to measure performance against agreed standards
A range of methods for measuring performance and how to select the ideal one
Techniques for performance monitoring and evaluation
Range of performance improvement methods available to the manager
The importance of feedback to improve performance
Principles for giving effective feedback on performance

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.


These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.