Embedding an Understanding of Competencies

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

Whilst many organisations have a competency framework in place not all staff understand the value and purpose of the framework. This can impact on things such as annual appraisals being completed effectively and general performance management issues.

Who Should Attend

This is a workshop for managers and HR specialists consisting of facilitated discussion and exercises on the Competency Framework.

Learning Outcomes

Fully appreciate why a competency framework exists
Understand the differences between technical and behavioural competencies
Understand how and when competencies will be measured

Course Content

Establish what competencies are and the difference between Technical Competencies (skills, knowledge and experience needed to do the job) and Behavioural Competencies (“How we do things round here.”)
Define the Culture of the organisation (what are the ‘symbols’ and ‘stories’ of your culture?)
Examine and discuss – ‘The Cultural Web.’ ( “Exploring Strategic Change”)
Look at the relationship between the Culture and the Competency Framework and consider how important the competencies are in supporting and developing the Culture.
Discuss the behaviours needed to demonstrate the competencies and how they will be measured and by whom (appraising managers, customers, service users, etc.)

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.