Embedding an Understanding of Competencies

Course Duration is 1 Day

£425.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

Whilst many organisations have a competency framework in place not all staff understand the value and purpose of the framework. This can impact on things such as annual appraisals being completed effectively and general performance management issues.

Who Should Attend

This is a workshop for managers and HR specialists consisting of facilitated discussion and exercises on the Competency Framework.

Learning Outcomes

Fully appreciate why a competency framework exists
Understand the differences between technical and behavioural competencies
Understand how and when competencies will be measured

Course Content

Establish what competencies are and the difference between Technical Competencies (skills, knowledge and experience needed to do the job) and Behavioural Competencies (“How we do things round here.”)
Define the Culture of the organisation (what are the ‘symbols’ and ‘stories’ of your culture?)
Examine and discuss – ‘The Cultural Web.’ ( “Exploring Strategic Change”)
Look at the relationship between the Culture and the Competency Framework and consider how important the competencies are in supporting and developing the Culture.
Discuss the behaviours needed to demonstrate the competencies and how they will be measured and by whom (appraising managers, customers, service users, etc.)

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.


These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.