Counselling Skills in the Workplace

Course Duration is 1 Day

£845.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

The working population spend a large part of their lives in the workplace and sometimes work and personal problems can diminish their performance and affect their well being. Timely appropriate help and support from a colleague could prevent the problem escalating and resulting in stress and under performance. This course aims to give delegates the skills to offer that support.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.

Who Should Attend

Anyone who may be required to offer help and support to others in the working environment.

Learning Outcomes – by the end of this course you will be able to…

Practise the skills and attitudes involved in helping colleagues to solve their own problems.
Understand what counselling can achieve and what its limitations are.
Demonstrate how to use listening and supporting skills.
Explore and practise ‘person-centred’ problem solving.
Describe the difference between counselling and other forms of support and guidance.

Course Content

What are Counselling Skills and how are they used in the workplace?
The positive uses of ‘power’.
Adopting the correct attitude for counselling.
The skills of active listening.
Being disciplined with time.
The ‘person-centred’ framework for problem solving.
When and how to confront and challenge.
Practising the skills of reflecting and summarising.
Action plans.

Embedding

These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.