ILM level 2 Certificate in Leadership and Team Skills Qualification (Team Leader / Supervisor)

Course Duration is Flexible

£2,140.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

The Certificate in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

Who Should Attend

Attendees should be either practising or aspiring team leaders.

Learning Outcomes

Understand the roles, functions and responsibilities of the team leader and the
limits of their authority and accountability
Know how to seek, accept and respond positively to feedback on personal
performance to improve workplace performance
Understand different methods of communication as well as barriers and
disadvantages, and how to overcome them
Understand the differences between groups and teams, and the characteristics
and advantages of team working
Understand how groups are formed (e.g. Tuckman) and how to identify team
roles, and how to deal with differences.


Course Content

Developing yourself as a team leader (1 day)
Methods of communicating in the workplace (1/2 day)
Understanding effective team working (1/2 day)
Understanding Leadership
Problem Solving and Making Decisions
Planning and Monitoring Work
Meeting Customer Needs
Managing Workplace Projects


How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.