ILM level 2 Certificate in Leadership and Team Skills Qualification

Course Duration is Flexible

£2,140.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

The Certificate in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

Who Should Attend

Attendees should be either practising or aspiring team leaders.

Learning Outcomes

Understand the roles, functions and responsibilities of the team leader and the
limits of their authority and accountability
Know how to seek, accept and respond positively to feedback on personal
performance to improve workplace performance
Understand different methods of communication as well as barriers and
disadvantages, and how to overcome them
Understand the differences between groups and teams, and the characteristics
and advantages of team working
Understand how groups are formed (e.g. Tuckman) and how to identify team
roles, and how to deal with differences.


Course Content

Developing yourself as a team leader (1 day)
Methods of communicating in the workplace (1/2 day)
Understanding effective team working (1/2 day)
Understanding Leadership
Problem Solving and Making Decisions
Planning and Monitoring Work
Meeting Customer Needs
Managing Workplace Projects


How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.


These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.