Basic Management

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

Most organisations recognise that “First Line Management” is a pivotal role in the success of a business or project. Without a sound understanding of the manager’s role and a good grasp of the basic skills, many may struggle, flounder and possibly fail. This course provides that understanding and kickstarts the development of those skills.

Who Should Attend

This Course is invaluable for everybody involved in working with people, projects or information. Those new to management who need to acquire and develop management skills. Also experienced managers who would benefit from reacquainting themselves with the basics.

Learning Outcomes

Purpose and Objectives of the Management Role:
The purpose of a management role is to oversee and guide an organization or team towards achieving its goals and objectives. The key objectives typically include planning, organizing, leading, and controlling resources and activities to ensure efficiency and effectiveness.

Understanding Different Management Styles and Successful Behaviors:
Different management styles exist, such as autocratic, democratic, and laissez-faire. The most successful management behaviors often involve a combination of these styles, tailored to the specific needs of the team and the situation. Effective communication, empathy, adaptability, and the ability to delegate are often hallmarks of successful managers.

Basic Principles of Team Building:
Team building involves creating a cohesive and productive group of individuals who work together towards common goals. Key principles include clear communication, fostering trust, setting common objectives, and recognizing and valuing individual contributions.

Managing the Performance of Individuals and Teams:
Managing performance involves setting clear expectations, providing feedback, addressing issues promptly, and creating an environment that encourages continuous improvement. It requires a balance of accountability and support for both individuals and the team as a whole.

Understanding Motivation and How to Develop It:
Motivation is the drive that compels individuals to take action. Understanding what motivates people, whether it’s intrinsic factors like personal growth or extrinsic factors like rewards, allows managers to create strategies that encourage and sustain motivation.

Key Skills of Coaching:
Coaching involves guiding individuals to reach their full potential. Key skills include active listening, asking open-ended questions, providing constructive feedback, setting goals, and supporting development.

Producing a Personal Development Plan:
A Personal Development Plan (PDP) is a structured framework for individuals to identify their goals, assess their strengths and weaknesses, and outline actions for self-improvement. It should include specific objectives, timelines, and strategies for implementing the learning from the management course.

Course Content

Defining the management role

Defining the Management Role:

The management role involves overseeing and guiding individuals or teams to achieve organizational goals. It encompasses planning, organizing, leading, and controlling resources and activities to ensure efficiency and effectiveness.

Management Styles – What Works Best?

Various management styles exist, including autocratic, democratic, and laissez-faire. What works best depends on the context, team, and goals. Effective managers often adapt their style to fit the situation, combining elements of different styles as needed.

Essential Behaviors for Successful Management:

Successful management behaviors include effective communication, empathy, adaptability, delegation, conflict resolution, and decision-making. These behaviors enable managers to lead teams effectively and foster a positive work environment.

Team Building – What Is the Process? How Do We Manage It?

Team building is a process of developing a cohesive and productive team. It involves defining goals, establishing roles, promoting open communication, building trust, and fostering a sense of unity. Effective management of team building requires clear direction, support, and recognition of individual contributions.

Performance Management – How to Make Objectives and Targets Actually Work:

Performance management involves setting clear objectives, providing feedback, and aligning individual and team goals with organizational objectives. To make objectives and targets work, managers must ensure they are specific, measurable, achievable, relevant, and time-bound (SMART), and provide regular feedback and support to employees.

Motivation – Dispelling the Myths and Applying the Reality:

Motivation is influenced by both intrinsic and extrinsic factors. Managers should understand what motivates each team member, dispel myths about motivation (e.g., money is the sole motivator), and apply strategies to align individual motivations with team and organizational goals.

The Two Basic Approaches to Effective Coaching:

Coaching approaches can be directive or non-directive. Directive coaching involves providing specific guidance and solutions, while non-directive coaching focuses on asking questions and facilitating self-discovery. Effective coaches often adapt their approach based on the needs of the individual being coached.

Creating an Action Plan to Develop Management Skills in the Workplace:

Creating an action plan involves identifying specific areas for skill development, setting measurable goals, defining actions and timelines, and outlining resources and support needed. This plan should be dynamic and adaptable to address evolving management challenges.

By addressing these topics and applying the knowledge and skills gained, individuals can develop effective management abilities, lead teams successfully, and contribute to the overall success of their organizations.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.