First Line Manager Development Programme

Course Duration is 3 Days (1 Per Month)

£1,995.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

The first-line management course acts as a catalyst for the professional development of managers, ensuring they have the foundational skills and understanding needed to navigate the challenges of their role and contribute significantly to the success of the business or project.

Who Should Attend

The course is for first line managers and can benefit learners in diverse management roles and across industries. It serves as a foundational program for those looking to build or strengthen their managerial skills, contributing to their professional growth and the overall success of the organisations they work for.

Learning Outcomes

Develop a clear understanding of the purpose and objectives of the management role.
Identify and prioritise the most successful management behaviors for the specific organisational context.
Understand how effective team building contributes to a positive and productive work environment.
Apply performance management techniques to enhance productivity and business goals.
Understand Motivation Factors

Course Content

Pre-course Profiling report
You will be asked to complete a profiling questionnaire on leadership on leadership or mental toughness

Day 1:
An Overview Of Key Management Skills
Discussion On Leadership
Motivation, Impact Energy and Creating Buzz

Day 2:
Develop Your Team Through Performance Management
Building Relationships and Influence: Stakeholder Management

Day 3:
Challenging performance and performance coaching
Dealing with Disciplinary and Grievance
Activities to Implement

Workplace Implementation
Implementing New Skills in the Workplace
Reflection and Sharing Examples
Review of Successes of Skills Transfer
What Worked Well / Needs Improvement
Sharing Examples

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.