HR for Non HR Managers
£790.00 Plus VAT
Business Benefit
To have an understanding of employment law and the organisations HR procedures is important for managers. Not only to protect the organisation from litigation, but also to ensure that staff will be treated fairly and impartially should these procedures be brought into play. This course provides that understanding and helps to build a managers confidence when dealing with difficult situations. If we manage to use our organisations Disciplinary, Grievance and Capability procedures effectively it can enhance the workforce and support employees back to performance.
Who Should Attend
Anyone who may have to deal with HR/disciplinary procedures or needs to understand when to use capability to raise employee performance.
Learning Outcomes – by the end of this course you will be able to…
Describe the organisations employment policies and procedures.
Explain the disciplinary procedure.
Maintain disciplinary records.
Recognise and address team attitudes and behaviours.
Create a post course implementation plan.
Effectively use Capability
Interviewing Skills
Communicate effectively
Understand specific approaches to managing messages
Appreciate how people receive messages
Understand how to construct messages
Adopt an appreciation of their own self awareness
Setting KPIs/expectations
Course Content
Organisational employment policies.
Discipline procedures.
Keeping supporting records and monitoring the disciplinary process.
Understanding the staff grievance procedure.
Legal aspects of disciplinary and grievance processes.
Interpersonal behaviour and support skills to maintain discipline at work.
Supporting individuals to meet requirements.
When should you put someone on capability?
How to use capability to reach a successful outcome
How to review, monitor and evaluate the success of the capability process
Courageous conversations 7 point plan
Communication blocks + tips for ensuring consistency
Construction of messages simple
Self-awareness tools + analysis
Testing out 7 point plan
How to Book
If you are interested in booking this course, then please select your desired date and then select book now to complete the booking.
We will then contact you to confirm availability and any additional required details.