HR for Non HR Managers
£850.00 Plus VAT
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
To have an understanding of employment law and the organisations HR procedures is important for managers. Not only to protect the organisation from litigation, but also to ensure that staff will be treated fairly and impartially should these procedures be brought into play. This course provides that understanding and helps to build a managers confidence when dealing with difficult situations. If we manage to use our organisations Disciplinary, Grievance and Capability procedures effectively it can enhance the workforce and support employees back to performance.
Who Should Attend
Anyone who may have to deal with HR/disciplinary procedures or needs to understand when to use capability to raise employee performance.
Learning Outcomes
Describe the organisations employment policies and procedures.
 Explain the disciplinary procedure.
Maintain disciplinary records.
Recognise and address team attitudes and behaviours.
Create a post course implementation plan.
Effectively use Capability
 Interviewing Skills
Communicate effectively
Understand specific approaches to managing messages
Appreciate how people receive messages
Understand how to construct messages
 Adopt an appreciation of their own self awareness
 Setting KPIs/expectations
Course Content
Organisational employment policies.
 Discipline procedures.
 Keeping supporting records and monitoring the disciplinary process.
 Understanding the staff grievance procedure.
 Legal aspects of disciplinary and grievance processes.
 Interpersonal behaviour and support skills to maintain discipline at work.
 Supporting individuals to meet requirements.
 When should you put someone on capability?
 How to use capability to reach a successful outcome
 How to review, monitor and evaluate the success of the capability process
 Courageous conversations 7 point plan
 Communication blocks + tips for ensuring consistency
 Construction of messages simple
Self-awareness tools + analysis
Testing out 7 point plan
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.