Business Process Mapping is an activity that involves what a business entity does, who is responsible, how should a business process be completed, and how should the success of a business process be determined.
Business Process Mapping
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Courses
Communication, Assertiveness & Confidence Building
Assertive communication is often the difference between achieving a productive outcome and ending up with disagreement. Relationships between managers and staff and staff and customers rely on communication. Assertive behaviour holds the keys to effective …
Data collection and analysis to justify management decision-making
Understand how to gather, analyse, and present data. Be able to use data analysis to justify a management decision.
Director Training
This essential course covers the director's responsibilities, liabilities and best practice in the boardroom.
Email Etiquette
A company needs to implement etiquette rules for the following three reasons: Professionalism: by using proper email language your company will convey a professional image. Efficiency: emails that get to the point are much more …
Excel VBA Consultancy
As leading Excel Experts and VBA Developers, we offer a spectrum of specialised services that transform your spreadsheet tasks into powerful business solutions.
ILM level 2 Award in Leadership and Team Skills Qualification (Team Leader / Supervisor)
The Award in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping …
ILM level 2 Certificate in Leadership and Team Skills Qualification (Team Leader / Supervisor)
The Certificate in Leadership and Team Skills is ideal for practicing team leaders
ILM Level 3 Award in Effective Mentoring
The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...
ILM level 3 Award in Leadership and Management Qualification
This programme aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills. All attendees qualify for Studying membership …
ILM Level 3 Certificate in Effective Mentoring
The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...
ILM level 3 Certificate in Leadership and Management Qualification
This programme aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills.
ILM Level 3 Diploma in Leadership and Management
(ILM) Level 3 Diploma is a comprehensive course designed for practicing first line managers.
International Women’s Day / Women In Business
An International Women's Day course is beneficial for a diverse range of participants, as it promotes gender equality and raises awareness about women's rights and related issues.
Managing Performance
Performance Management plays a key role in ensuring that those all important business goals are met. This course enables managers to break down organisational goals and create meaningful targets for their teams and departments. It …
Managing Successful Programmes (MSP) – Foundation & Practitioner
This MSP® Foundation and Practitioner certification combines the MSP® Foundation course and MSP® Practitioner course content to provide delegates with a four-day all-inclusive course with exam to be taken later. Earning this MSP® certification is indicative of...
Managing Upwards
Everything you need to effectively develop the skills of people working with managers within your organisation
Menopause Awareness for Managers
Leaders have a key role in supporting their colleagues and direct reports, to ensure great performance, engagement & belonging.
Menopause Awareness for Staff
This session will equip colleagues with an understanding of the menopause and give an insight into how it can affect colleagues in different ways.
Mentoring
The modern business environment demands that organisations constantly reexamine their business practices. The need for change is becoming almost a daily factor in keeping up with the ‘competition’ and satisfying ever-increasing customer expectations. Organisations...
Middle Manager Development Programme
Investing in middle-management training leads to improved employee engagement and satisfaction as well as enhanced decision-making and problem-solving abilities. This can return increased productivity and efficiency.
Multiple Short Sessions, Bite Sized, Webinars, Performance Boosters delivered across a day
These short hosted sessions can be delivered to multiple groups over the course of a day…
Organisational and Prioritising Skills
People need organisational skills in the workplace to be more productive
Power Pages
The Power Pages training course covers a wide range of topics, offering participants a well-rounded skill set to create, manage, and optimise content using Power Pages.
Project Management – 1 Day Introduction
Effective project management is a vital requirement for any organisation involved in expansion or development.
Self Awareness – Johari Window
The Johari Window is a framework for understanding conscious and unconscious bias that can help increase self-awareness and our understanding of others
Supervisor / Team Leader Development Training Programme
Properly trained supervisors ensure teams operate smoothly. Expand their skill set, enabling them to take on greater responsibilities.
Train the Virtual Trainer
Training skills are no longer solely the requirement of full time training staff; there is a growing requirement for staff at all levels to be able to deliver punchy, effective training and coaching sessions to their
colleagues. This half day programme will equip experienced trainers with all of the skills they need to deliver effective virtual training, all the way through to delivery and evaluation.
Understanding the “Gen Z” perspective
Understanding Gen Z is crucial for anyone looking to connect with the newest generation of professionals
Visual Basic for Excel Advanced – VBA
Building on the Introduction course this takes the user through more detailed commands and options in VBA allowing the user to create applications with custom front ends and add-ins. …