Courses

Business Process Mapping

Business Process Mapping is an activity that involves what a business entity does, who is responsible, how should a business process be completed, and how should the success of a business process be determined.

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Communication, Assertiveness & Confidence Building

Assertive communication is often the difference between achieving a productive outcome and ending up with disagreement. Relationships between managers and staff and staff and customers rely on communication. Assertive behaviour holds the keys to effective …

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Email Etiquette

A company needs to implement etiquette rules for the following three reasons: Professionalism: by using proper email language your company will convey a professional image. Efficiency: emails that get to the point are much more …

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Excel Consultancy

As leading Excel Experts and VBA Developers, we offer a spectrum of specialised services that transform your spreadsheet tasks into powerful business solutions.

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ILM Level 3 Award in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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ILM Level 3 Certificate in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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Managing Performance

Performance Management plays a key role in ensuring that those all important business goals are met. This course enables managers to break down organisational goals and create meaningful targets for their teams and departments. It …

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Managing Upwards

Everything you need to effectively develop the skills of people working with managers within your organisation

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Mentoring

The modern business environment demands that organisations constantly reexamine their business practices. The need for change is becoming almost a daily factor in keeping up with the ‘competition’ and satisfying ever-increasing customer expectations. Organisations...

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Middle Manager Development Programme

Investing in middle-management training leads to improved employee engagement and satisfaction as well as enhanced decision-making and problem-solving abilities. This can return increased productivity and efficiency.

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Power Pages

The Power Pages training course covers a wide range of topics, offering participants a well-rounded skill set to create, manage, and optimise content using Power Pages.

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Train the Virtual Trainer

Training skills are no longer solely the requirement of full time training staff; there is a growing requirement for staff at all levels to be able to deliver punchy, effective training and coaching sessions to their
colleagues. This half day programme will equip experienced trainers with all of the skills they need to deliver effective virtual training, all the way through to delivery and evaluation.

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