Courses

APMG Change Management Foundation and Practitioner Course

This Foundation and Practitioner Change Management training course is a combined course, which allows individuals to gain both qualifications together. Change is significant because it is constantly happening within organisations, hence Change Management is all about...

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Business Process Mapping

Business Process Mapping is an activity that involves what a business entity does, who is responsible, how should a business process be completed, and how should the success of a business process be determined.

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Communication, Assertiveness & Confidence Building

Assertive communication is often the difference between achieving a productive outcome and ending up with disagreement. Relationships between managers and staff and staff and customers rely on communication. Assertive behaviour holds the keys to effective …

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ILM Level 3 Award in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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ILM Level 3 Certificate in Effective Mentoring

The Award and Certificate in Mentoring are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to mentor people as part of their...

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Mentoring

The modern business environment demands that organisations constantly reexamine their business practices. The need for change is becoming almost a daily factor in keeping up with the ‘competition’ and satisfying ever-increasing customer expectations. Organisations...

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Middle Manager Training

Investing in middle-management training leads to improved employee engagement and satisfaction as well as enhanced decision-making and problem-solving abilities. This can return increased productivity and efficiency.

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Performance Management

Performance Management plays a key role in ensuring that those all important business goals are met. This course enables managers to break down organisational goals and create meaningful targets for their teams and departments. It …

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Power Pages

The Power Pages training course covers a wide range of topics, offering participants a well-rounded skill set to create, manage, and optimise content using Power Pages.

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Train the Virtual Trainer

Training skills are no longer solely the requirement of full time training staff; there is a growing requirement for staff at all levels to be able to deliver punchy, effective training and coaching sessions to their
colleagues. This half day programme will equip experienced trainers with all of the skills they need to deliver effective virtual training, all the way through to delivery and evaluation.

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