Managing Upwards

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses – Virtual Delivery Only  Closed Group Courses – Face To Face and Virtual Delivery

Business Benefit

This course will provide you with everything you need to effectively develop the skills of people working with managers within your organisation. You will be taken through the key requirements of managing upwards; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change

Who Should Attend

Most of us face one great challenge at work; balancing our own priorities with those of our manager.  Understanding what is important to our manager, and knowing how they prefer to work and communicate allows us to work more effectively and provide a greater number of opportunities.
The course will benefit anyone that wants to build a positive working relationship with their manager with the aim of creating new workplace opportunities.

Learning Outcomes

Explain what managing upwards is and what it is not
Identify the key challenges to managing upwards
Understand the needs and expectations of your manager
Use influencing and persuasion techniques

Course Content

What is ‘managing up’ and what is not. (Support manager, anticipate needs, working within manager’s preferred style, stating own needs, keeping manager informed, being proactive)
8 principles to effectively manage upwards
How to show interest and empathy and demonstrate emotional intelligence and maturity.
Providing feedback and coaching.
How to communicate effectively with your manager.
Demonstrating ‘executive function’ – being organised and on time for meetings.
Being proactive in helping your manager, suggesting delegation, improving workflow and being innovative.
Making sure you achieve your targets; helping manager achieve their targets.
Being visionary and supporting strategy.
Challenge process in a credible and professional manner.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.