Supervisor Training Programme
£1,899.00 Plus VAT
Face To Face Delivery Virtual Delivery One To One Coaching Closed Group Course Public Course
Properly trained supervisors ensure teams operate smoothly. Expand their skill set, enabling them to take on greater responsibilities.
Who Should Attend
Anyone who needs to supervise members of the team including; Current Supervisors/Managers, Aspiring Supervisors/Managers,Team Leaders, Human Resources Professionals, Entrepreneurs/Small Business Owners, Nonprofit Leaders, Administrators, Government Officials, Healthcare Professionals and Customer Service Supervisors
Develop skills as a team-leader
Understand the difference between leadership and management
Develop effective communication skills
Understand the benefits of effective oral and written communication skills
Apply active listening skills
Identify effective communication and causes of misunderstanding
Demonstrate effective oral briefing skills
Identify occasions when oral communication is appropriate
Gather and analyse information for briefing
Understand conflict and how to deal with it
Developing yourself as a team-leader – The difference between Leadership and Management
Team-leaders responsibilities including professional behaviour
Dealing with your team: John Adair, Kenneth Blanchard, Energy-Attitude matrix
Managing yourself: Time management
Communication, authority and influence
Understanding conflict and dealing with conflict
Integrity, diversity and inclusion
Activities to implement
Workplace implementation review
Review of success of skills transfer
What worked well / needs improvement?
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.
These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period. Applying new skills and changing behaviour takes effort and practice. After attending a training course many colleagues will find they need support through this transition. EQV can provide that support with follow up coaching sessions to help embed the learning.
Embedding coaching sessions can be delivered in 90 minute and half day durations. The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.
Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.