Supervisor Training Programme

Course Duration is 4 Days (1 Day Per Month)

£1,899.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

Properly trained supervisors ensure teams operate smoothly. Expand their skill set, enabling them to take on greater responsibilities.

Who Should Attend

Anyone who needs to supervise members of the team including; Current Supervisors/Managers, Aspiring Supervisors/Managers,Team Leaders, Human Resources Professionals, Entrepreneurs/Small Business Owners, Nonprofit Leaders, Administrators, Government Officials, Healthcare Professionals and Customer Service Supervisors

Learning Outcomes

  Develop skills as a team-leader
  Understand the difference between leadership and management
  Develop effective communication skills
  Understand the benefits of effective oral and written communication skills
  Understand team-dynamics
  Apply active listening skills
  Identify effective communication and causes of misunderstanding
  Demonstrate effective oral briefing skills
  Identify occasions when oral communication is appropriate
  Gather and analyse information for briefing
  Understand conflict and how to deal with it

Course Content

Day 1
Developing yourself as a team-leader – The difference between Leadership and Management
Team-leaders responsibilities including professional behaviour
Dealing with your team: John Adair, Kenneth Blanchard, Energy-Attitude matrix
Understanding team-dynamics

Day 2
Managing yourself: Time management
Communication, authority and influence
Problem solving

Day 3
Understanding conflict and dealing with conflict
Integrity, diversity and inclusion
 Activities to implement

Day 4
Workplace Implementation
Workplace implementation review
Review of success of skills transfer
What worked well / needs improvement?
Share examples

 

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.

Embedding

These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.