by eqv123 | Mar 16, 2020 | Personal Development, Training
Duration: 2.5 hours Learning Objectives Understand the nature of home working Know how manage the challenges of home working Communication skills for home workers Course Content Working from home or remotely advantages and disadvantages – including the personal...
by eqv123 | Mar 2, 2020 | Personal Development, Training
Duration: 1 Day Learning Objectives Have an understanding of the concept of Psychological Safety. Understand the role and behaviours required of a team leader practicing Psychological Safety Course Content What is Psychological Safety? History, research and studies...
by eqv123 | Mar 2, 2020 | Training, Wellness
Duration 1 Day Learning Objectives Have an understanding of the concept of self-awareness and self-care. Understand the physical and emotional support strategies for both work and home environments Course Content Understanding ‘well-being’ and the benefits...
by eqv123 | Mar 2, 2020 | Sales and Customer Service, Training
Duration: 1 Day Learning Objectives Demonstrate telephone competence and confidence Listening Skills Upselling Gaining trust Closing Course Content The reasons for loosing customers Setting the correct first impression Building customer rapport Matching the customer...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Course Content Google Slides Introducing Google Slides What makes a good Presentation? Your first Presentation using Google apps Add style to each Slide Working with Slides Working with Presentations Sharing & Viewing a Presentation Sharing a...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Learning Objectives Skype for Business Able to setup and work efficiently within the app OneDrive To be able share and store files in the cloud Teams Working within a team site for team collaboration Forms Create and share forms & surveys...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Course Content What is Power BI? What are the benefits of Power BI? Creating reports and dashboards with Microsoft Power BI Importing Data Datasets and connecting data Reading and Editing Data Creating graphs and visualisations Managing Schema and...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Learning Objectives How SharePoint can help in a collaborative working environment Work with SharePoint such as lists and libraries Customise apps to meet personal needs with metadata Create views to arrange items of information Connect certain lists...
by eqv123 | Mar 2, 2020 | Training
Course delivered in a bitesize session Learning Objectives Understand the concepts behind Teams Work with Teams effectively Course Content Set up teams Get your team up and running Go-to guide for team owners Organize your teams list Guidance for setting up teams,...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 2 Days Course Content Lean Six Sigma Overview (history and main concepts) Lean Six Sigma as a Management philosophy Roles in Lean Six Sigma Steps of Lean Six Sigma Six Sigma metric Effective teamwork Define Phase Problem Statements and goals The Voice of the...
by eqv123 | Mar 2, 2020 | Management, Training
Duration: 5 Days Course Content The Lean Six Sigma Black Belt 5 day course covers the following topics: New ways of working Meeting management Responsibility charting Improvement wheel Emotional cycle of change Motivation and Communication How to run a critical issues...
by eqv123 | Mar 2, 2020 | Management, Training
Duration: 5 Days Course Outline The course is in two parts. The first two days will cover Yellow Belt certification, which will teach you the main principles behind Lean Six Sigma. The final three days will focus on Green Belt certification, which will provide you...
by eqv123 | Mar 2, 2020 | Management, Training
Duration: 1 Day Who Should Attend? Managers or staff who wish to improve their written communication skills and report writing. Learning Objectives Produce a piece of business writing for a defined purpose Produce a piece of business writing that satisfies an...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Who Should Attend? Managers and supervisors who are responsible for the mentoring of apprentices and HR Professionals seeking to develop these skills, will also benefit from this course. Learning Objectives Understanding the context for effective...
by eqv123 | Mar 2, 2020 | Training
Duration: 1 Day Learning Objectives Connect to the SharePoint PWA site Create a project plan Use templates to create specific project types Create Tasks in the cloud Link tasks together Explore resources Track a project plan to completion Opening a project in local...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Training
Credit Value – 10 Duration 3 Days Who Should Attend? People performing at a top level with in an organisation, such as Directors. Learning Outcomes Understand the context of senior leadership and management. Be able to design an investigation and implementation...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Training
Duration 4 DaysAlthough the duration for this course is Four days the recommended structure is as follows;Day 1 – Module 1Day 2 – Module 2Coaching SessionDay 3 – Module 3Day 4 – Module 4Coaching SessionWho should attend?People performing at a...
by eqv123 | Mar 2, 2020 | Management, Training
Duration: 1 Day Course Content Overview of GDPR, it’s background, terminology and what it means. What’s new and the difference between the existing Data Protection Act. Key implementation and compliance areas. Data subjects, responding to and dealing with...
by eqv123 | Mar 2, 2020 | Management, Management Qualifications, Qualifications, Training
Duration 3 DaysWho should attend?Project sponsors and anyone who may be responsible for overseeing future projects and project managers.Learning ObjectivesBy the end of this course you will be able to:Determine the feasibility and risks associated with a proposed...
by eqv123 | Mar 2, 2020 | Training
Phone and Broadband Reporting Tool What does it do? Use our reporting tool to import your company’s electronic phone/broadband billing information and analyse the data into business sectors and lines. This allows cross department charging for phone usage and...
by eqv123 | Mar 2, 2020 | Training
Skype for Business Who Should Attend? Delegates wishing to attend this course must comfortable with using Microsoft Windows and Microsoft Office in a work environment Learning Objectives By the end of this course you will be able to: Describe the uses for Skype for...
by eqv123 | Mar 2, 2020 | Training
Who Should Attend? Anyone new to Microsoft Sway and wish to understand its use and place within digital presentations and booklet creation. Learning Objectives Understand Sway and its position in digital presentations. Able to add digital content in your Sway....
by eqv123 | Mar 2, 2020 | Training
Who Should Attend? The course is designed for anyone new to using SSIS and what to learn from the beginning best practice and understand the available tools. Learning Objectives Understand the key concept of SSIS Work with the main tools within the SSIS Architecture...
by eqv123 | Mar 2, 2020 | Training
Duration: 3 Days Learning Objectives Understand what makes an MVC website Create a Controller Create a View Create s Model Linking to a database on an SQL server Creating forms that allow Creation, Reading, Updating and deleting of database information Create a form /...
by eqv123 | Mar 2, 2020 | Management, Qualifications, Training
Why the marketing planning based approach for a course about business case writing? The proposed one day course is required to support the development of a style for writing business cases that is consistently informative, engaging and concise. A marketing planning...
by eqv123 | Mar 2, 2020 | Training
Duration: 4 Days Learning Outcomes Understand the role of the first line manager Be able to construct a personal development plan Understand stakeholders and their needs Be able to plan to meet those needs Understand the need to develop and maintain working...
by eqv123 | Mar 2, 2020 | Training
Duration: 3 Days Learning Outcomes Be able to assess and plan for personal professional development Be able to plan the resources required for personal professional development Be able to implement and evaluate the personal development plan Be able to support and...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Training
Duration 4 Days Who Should Attend? Attendees will normally be responsible for Coaching and mentoring in their day to day role. Learning Objectives Understanding the skills, Principles and Practice of effective Management Coaching and Mentoring Understanding Management...
by eqv123 | Mar 2, 2020 | Management, Management Qualifications, Personal Development, Qualifications
Duration 5 Days Who Should Attend? The course is relevant to those responsible for developing and producing spending proposals or their assessment and approval; in particular: Accounting Officers – responsible for delivering public value; Senior Responsible...
by eqv123 | Mar 2, 2020 | Management Qualifications, PRINCE2
Duration 5 Days Who Should Attend? Project Managers, Project Consultants, Team Managers, Project Planners, Project Estimators, Project Support Staff, Project Assurance Staff or anyone with an interest in the practical management of a PRINCE2 project. Course...
by eqv123 | Mar 2, 2020 | Training
Duration: 2 Days Learning Outcomes Be able to develop and use a personal development plan Understand how to plan and manage work Understand how to develop and maintain effective working relationships to achieve objectives Be able to safeguard the welfare of the team...
by eqv123 | Mar 2, 2020 | Training
Duration 2 Days Course Content What is Power Pivot ? What are the benefits of using Power Pivot ? How to enable the Power Pivot add-in The Power Pivot Window Importing Your Data and the Data Model How to import data into the PowerPivot Data Model. Importing Data from...
by eqv123 | Mar 2, 2020 | Management Qualifications, PRINCE2
Duration 3 Days Who Should Attend? Project Managers, Project Consultants, Project Planners, Project Estimators, Resource Managers, Team Managers, Supervisors, Project Support Staff, Project Assurance Staff or anyone requiring more than a basic knowledge of PRINCE2...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Personal Development, Qualifications
Duration 3 Days Who should attend? Account Managers and Sales Executives who wish to make the best use of their time and optimise their sales efforts. Learning Outcomes Understanding Organisational Culture & Ethics Managing Projects in the Organisation Each of the...
by eqv123 | Mar 2, 2020 | Personal Development, Sales and Customer Service, Training
Duration 1 Day Learning Objectives Describe confidently what teamwork is Understanding your role in a successful team Plan how you will become a better team player Course Content Birthday intros Memory exercise The ‘Cup-Song’ Group discussion –...
by eqv123 | Mar 2, 2020 | Finance, Training
Duration: 1 Day Learning Objectives Understand budgets within an organisation Understand costs within an organisation Course Content The nature and purpose of budgets, and the advantages of budgetary control Methods to monitor variance of actual performance against...
by eqv123 | Mar 2, 2020 | Personal Development, Training
Duration: 1/2 Day Session (price for 2 sessions in a day) Learning Objectives Identify current thinking around punctuation and grammar Demonstrate how to use punctuation effectively Explain common mistakes Course Content The evolution of P+G The importance of...
by eqv123 | Mar 2, 2020 | Personal Development, Training
Duration: 1 Day Learning Objectives Understand the nature of home working Know how manage the challenges of home working Communication skills for home workers Course Content Working from home or remotely advantages and disadvantages – including the personal...
by eqv123 | Mar 2, 2020 | Personal Development, Training
Duration: 1 Day Learning Objectives Plan your copy – who is the audience, length of copy, key messages, graphics and (most importantly) ‘finding your voice and tone’. Write your copy – using engaging language and story-telling techniques that...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 1 Day Who Should Attend? Anyone who is in First Line Management or looking to start a role in First Line Management. Learning Outcomes Know how to identify development needs Know how to develop self and others to achieve organisational objectives Course...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? Anyone who is in First Line Management or looking to start a role in First Line Management. Learning Outcomes Understand the forces for change in an organisation Know how to identify and plan change in an organisation Course Content...
by eqv123 | Mar 2, 2020 | Training
Duration: 2 Days Learning Outcomes Understand the organisational requirements for a leader Understand leadership styles Understand how a leader builds a shared sense of purpose with a team Course Content Identify organisational requirements for respecting the...
by eqv123 | Mar 2, 2020 | Management, Personal Development, Training
Duration: 1 Day Learning Objectives Demonstrate an understanding of the key elements of Dignity at Work Understand dignity and leadership Creating a code of conduct to support the strategy Course Content Developing your Dignity at Work strategy How to develop a...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Sales and Customer Service
Duration 3 Days Who should attend? Managers and staff in a customer facing role. Learning Outcomes Understand what customer service is What do customers expect of us? How should we communicate with our customers? How customer service can keep or lose customers...
by eqv123 | Mar 2, 2020 | Training
Duration 2 DayWho Should Attend?Anyone who may have to deal with HR/disciplinary procedures or needs to understand when to use capability to raise employee performance.Learning OutcomesDescribe the organisations employment policies and procedures.ÃÂÃÂ Explain the...
by eqv123 | Mar 2, 2020 | Management, Personal Development, Training
Duration 1 Day Who should attend? This course is suitable for business professionals that would like to improve their personal resilience and work more positively. Learning Outcomes By the end of this workshop you will be able to: Understand what resilience is...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 1 Day Who Should attend? This course is for managers and project sponsors who lead the introduction of change initiatives into a department or business unit or who have the responsibility to implement changes initiated by senior managers. Learning Outcomes...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Personal Development, Qualifications
Duration 2 Days Who should attend? Attendees will normally be either practising or aspiring first line managers. Learning Outcomes Leadership Managing performance Each of the above has an associated assessment associated to prove learning has taken place Each Award...
by eqv123 | Mar 2, 2020 | Management, Management Qualifications, Qualifications, Training
Duration 2 Days Who should attend? Project managers and anyone who may be responsible for overseeing future projects. Learning Objectives By the end of this course you will be able to: Overview of the roles within project management Create a project plan Demonstrate...
by eqv123 | Mar 2, 2020 | Training, Wellness
Duration 1/2 dayWho Should Attend?All members of staff who feel they may benefit from this course.Learning ObjectivesTake stock of your personal financial situation,Develop a variety of relatively painless changes that will help your finances.Be aware of the financial...
by eqv123 | Mar 2, 2020 | Training, Wellness
Duration 1 DayWho should attend?Everyone can benefit from this content!Learning OutcomesReduce stress in and out of the workplace.Improve organisation skills.Add more value and balance to your daily life.Improve understanding of what your best individual work-life...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? This course is intended for individuals who plan to implement, use, maintain, or support Microsoft Dynamics CRM in their organisation. The course is intended for anyone who wants to gain foundational knowledge of Microsoft Dynamics...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Learning Objectives Understand Layouts Manage document set-ups Creation features Layers & colours Controlling Placed Images Course Content Re-purposing Layouts Understanding Liquid Layout rules Applying Liquid Layout rules Automatic layout...
by eqv123 | Mar 2, 2020 | Management, Wellness
Who Should Attend?Anyone who wishes to be able to better manage the pressures they individually face at work.Learning ObjectivesIdentify the different signs of pressures and their causes.Practice positive thinking and relaxation techniques.Create a personal Pressure...
by eqv123 | Mar 2, 2020 | Training
Duration 2 Days Who Should Attend? This Introduction course is for Impromptu users who will be creating, customizing, and distributing reports. Learning Objectives Build a Basic Report Build dynamic data based Queries for your Report Define and build a number of...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend This course is designed for users who take notes and use automated tools to organise and manage the notes. Learning Outcomes Explore the OneNote Interface Create a Notebook Customise the OneNote Interface Enter Note Create...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Learning Objectives Understand layers Manage colour options Special Effects Spreads Export options Course Content Using Layers to organise page content Creating and naming layers Moving objects across layers Locking and unlocking Layers Reordering...
by eqv123 | Mar 2, 2020 | Management
Duration 2 DaysWho should attend?Managers, executives and anyone involved in planning and/or implementing strategic initiatives.Learning OutcomesUnderstand the need for strategic planningUnderstand the difference between vision, mission and goalsPrepare an effective...
by eqv123 | Mar 2, 2020 | Management Qualifications
Duration 3 Days Note: All ITIL courses are offered by Datrix Learning Services Ltd Affiliate of AXELOS Limited. Who Should Attend? This course is a practical workshop, based on the Service Management de facto standard ITIL (IT Infrastructure Library) for IT staff of...
by eqv123 | Mar 2, 2020 | Training
Duration 3 Days Who should attend? This class is intended for analysts, developers, designers, administrators, and managers new to the SQL programming language. Learning Outcomes Understand Database Fundamentals Work with advanced Query techniques Understand database...
by eqv123 | Mar 2, 2020 | Communication Devices, Training
Duration 1/2 Day Who Should attend: All iPad users will benefit from attending this course. Course Content: Familiarization with the iPad Navigating the iPad Power On / Off / Sleep Touch Gestures Charging The Home Screen Understanding the layout Buttons and Connectors...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Personal Development, Qualifications
Duration 2 Days The National Qualifications Framework classes this as a Level 2 qualification.The units in this qualification cover a wide range of skills, knowledge and understanding. These include units that focus on communication, working with people, providing...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 Day Who Should Attend: The course is suitable for those in all types of job roles and at all levels in an organisation. Learning Outcomes: Listen more attentively Be more emotionally alert Communicate more clearly Focus thoughts more appropriately Manage...
by eqv123 | Mar 2, 2020 | Sales and Customer Service
Who Should Attend Anyone involved in promoting the organisations services to members and clients. Learning Outcomes Describe the organisations Market and how its services meet that markets needs Understand the organisations Market Mix Describe the role of Marketing in...
by eqv123 | Mar 2, 2020 | Health and Safety, Personal Development
Duration 3 Days Who should attend? Any manager who is responsible for the health and safety of their staff Learning Outcomes Perform Risk assessments Investigate and document accidents Complete necessary documentation Assessment A practical project to be completed...
by eqv123 | Mar 2, 2020 | Wellness
Duration 2 HoursWho Should Attend?This workshop is perfect for anybody who can ride a bike and would like to start cycling on the road. Our fully qualified trainer can teach up to three delegates per session, with multiple sessions per day.Learning ObjectivesUse gears...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Learning Outcomes Understand type controls Manage graphics File management Layers & colours Document set-up Course Content The InDesign interface Creating a custom workspace Navigating around a document Smart guides and smart spacing Creating a new...
by eqv123 | Mar 2, 2020 | Training
Duration 1 DayWho should attend?Anyone who wants to build or improve their Lync skills.Learning ObjectivesBy the end of this course you will be able to:Understand and set your availabilityBuild and manage your contacts listMake and receive voice and video calls,...
by eqv123 | Mar 2, 2020 | Management, Training
Duration: 1/2 Day Learning Objectives Understand what mental health is Develop strategies to support positive behaviours around mental health Develop best practice to reduce stigma in the workplace around mental health Course Content What is mental health? Recognising...
by eqv123 | Mar 2, 2020 | Wellness
Duration 1 DayWho Should Attend?This workshop is perfect for anybody who can ride a bike and would like to start cycling on the road. Our fully qualified trainer can teach up to three delegates per day.Learning ObjectivesUse gears correctlyCarry out a simple bike...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 1 Day Learning Objectives Recognise people as corporate resources. Identify exceptional skills and valuable experience. Demonstrate techniques that inspire and motivate. Engender organisational values in others. Course Content Encouraging management to look...
by eqv123 | Mar 2, 2020 | Management, Personal Development, Training
Duration 1 Days Learning Objectives Questioning skills Understanding the correct body language and how to use it effectively Understanding panel interviewing Course Content More in depth questioning content including opening and closing an interview Body Language...
by eqv123 | Mar 2, 2020 | Finance, Personal Development
Duration 1 DayWho should attend?Senior Managers who are making operational decisions who need to understand the financial consequences. You are likely to have a role where you are frequently exposed to financial issues and discussions and you want to increase your...
by eqv123 | Mar 2, 2020 | Management, Personal Development, Training, Wellness
Duration 1/2 Day Who Should Attend? This course is aimed at members of a HR Team at all levels and is invaluable both for those new to the area and for those in need of a refresher. Learning Outcomes What is meant by a family friendly employer Understand what policies...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? Essential Skills For Work has been designed to help new starters who have limited work experience to quickly become effective as a new member of the work force. The course offers a practical set of tools and techniques instantly...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities. Learning Outcomes Identify the qualities of a successful PA. Communicate assertively with managers and staff at all...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? The course is aimed at anyone who needs an introduction to the basic ideas and practices of effective modern time management, including those managing other people. Learning Objectives State the cost of failing to manage time...
by eqv123 | Mar 2, 2020 | Sales and Customer Service, Training
Duration: 1 Day Learning Objectives Demonstrate telephone competence and confidence Understand the do’s and don’ts of taking and making calls Demonstrate the skills of dealing with difficult conversations Create a personal implementation plan Course...
by eqv123 | Mar 2, 2020 | Management, Qualifications, Training
Duration 2 Days Who should attend? Ideal for directors, managers and supervisors who are responsible for the performance of others. HR Professionals seeking to develop these skills within an organisation will also benefit from this course Learning Outcomes...
by eqv123 | Mar 2, 2020 | Management, Management Qualifications, Qualifications, Training
Duration 1 DayWho should attend?Project personnel, team leaders and others involved in projects.Learning ObjectivesBy the end of this course you will be able to:Know how to manage a simple workplace projectUnderstand the financial and non-financial implications of a...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 1 Day Who Should Attend? This course is invaluable for everybody involved in working with people, projects or information. Those new to management who need to acquire and develop management skills. Also experienced managers who would benefit from...
by eqv123 | Mar 2, 2020 | Training, Wellness
Duration 1 Day Who should attend? People who wish to control and pro-actively use their mental toughness within the working environment. Learning Outcomes Be able to assess own mental toughness. Understand how mental toughness can be developed. Be able to plan how to...
by eqv123 | Mar 2, 2020 | Management, Training
Duration 1/2 Day Who should attend? Anyone who manages teams or people. Learning Outcomes Communicate effectively Understand specific approaches to managing messages Appreciate how people receive messages Understand how to construct messages Adopt an appreciation of...
by eqv123 | Mar 2, 2020 | Personal Development, Training, Wellness
Duration 1 Day Who Should Attend? Anyone faced with change. Learning Objectives By the end of this course you will be able toÃÂæUnderstand how people react to changeUnderstand the change cycleWhat can turn stress into a challengeBe able to apply positive steps to...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayWho should attend?Anyone who may be required to offer help and support to others in the working environment.Learning OutcomesPractise the skills and attitudes involved in helping colleagues to solve their own problems.Understand what counselling can...
by eqv123 | Mar 2, 2020 | Management, Management Qualifications, Personal Development
Duration 1 DayWho should attend?This is a workshop for managers and HR specialists consisting of facilitated discussion and exercises on the Competency Framework.Learning OutcomesFully appreciate why a competency framework existsUnderstand the differences between...
by eqv123 | Mar 2, 2020 | Management, Personal Development, Wellness
Duration 2 Days Who should attend? Anyone who wishes to communicate more effectively in difficult situations or with ‘difficult people’ and who needs to persuade other people to take action or make decisions. Anyone who would like to manage people more...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayWho should attend?Anyone who needs to produce clear business letters or proposals as part of their job.Learning OutcomesExamine the content and structure of a business letterUnderstand how to present different types of information using different...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho should attend?This course is for those tasked with:Developing a Social Media Strategy.Using various techniques for engaging their readers.Positioning their organisation as an expert in its field.Individuals who are looking to develop a structured...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayWho should attend?Anyone involved in remote management.Learning OutcomesRecognise the challenges in managing remotelyDevelop a combination of communication channels and methods to support the remote workerCreate and maintain motivation within the remote...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Managers or supervisors who would like to understand how to create a working environment where staff become highly motivated and achieve real job satisfaction.Learning...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayWho should attend?Managers or supervisors who are responsible for delivering results to preset targets.Learning OutcomesInterpret organisational goals and convert them into targets for your team or departmentSet team and individual objectives that...
by eqv123 | Mar 2, 2020 | Management
Duration 1 DayWho should attend?Anyone who is involved with problem solving on a regular basis.Learning ObjectivesBy the end of this course you will be able to:Know how to describe a problem, its nature, scope and impactKnow how to gather and interpret information to...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who may have to deal with disciplinary procedures or involved in managing absenteeism.Learning OutcomesDescribe the organisations employment policies and...
by eqv123 | Mar 2, 2020 | Personal Development, Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Sales people, buyers, managers and anyone who is involved in negotiation at any level.Learning OutcomesDefine negotiation and the myths around negotiationIdentify the 3...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who may be required to present information and persuade business audiences.Learning OutcomesBy the end of this course you will be able toDemonstrate a process for...
by eqv123 | Mar 2, 2020 | Health and Safety, Personal Development
Duration 1 Day Who should attend? Anyone who needs to know more about their responsibility for health and safety. Learning Outcomes Introducing working safely Defining hazard and risk Identifying common hazards Improving safety performance Protecting our environment...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Time Optimised LearningWho should attend?Managers and supervisors who wish to develop their skills and abilities and become Leaders.Learning OutcomesUnderstand leadership stylesUnderstand leadership qualitiesReview own leadership qualities and potentialCourse...
by eqv123 | Mar 2, 2020 | ILM Qualifications, Management, Personal Development, Wellness
Duration 1 Day Who should attend? Anyone who is or could be involved in conflict situations and who need the confidence to bring about a positive resolution. Learning Outcomes Understand the root causes and nature of conflict Better understand of how personalities can...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?This course is for managers and project sponsors who lead the introduction of change initiatives into a department or business unit or who have the responsibility to...
by eqv123 | Mar 2, 2020 | Personal Development, Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who would benefit from a greater ability to influence and persuade at all levels in the workplace.Learning OutcomesDescribe the differences between persuasion,...
by eqv123 | Mar 2, 2020 | Finance, Personal Development
Duration 1 Day Who should attend? Account Managers and Sales Executives who wish to make the best use of their time and optimise their sales efforts Learning Outcomes Explain the main accounting statements, i.e. P&L, Balance Sheet and Cash flow Explore budget...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who intends running meetings with members of their staffLearning OutcomesPremeeting essentialsQualities of a good chairRunning a MeetingCourse ContentRoles and...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 Day Who Should Attend? This course is invaluable for those who want to strengthen their communication skills and enhance their ability to interact with others. Learning Objectives By the end of this course you will be able to: Understand the importance of...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who attends or runs meetings on a regular basisLearning OutcomesUnderstand the concept and purpose of meetingsDemonstrate the methodology for planning an effective...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?People who would benefit from a more creative approach to those problems and issues where the solutions are not always obvious.Learning OutcomesDemonstrate methods used...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho Should Attend?Anyone who wishes to communicate more effectively in difficult situations or with ‘difficult people’. Anyone who needs to persuade other people to take action or make decisions. Anyone who would like to manage people more...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone involved in the recruitment and selection of staff.Learning ObjectivesBy the end of this course you will be able to:Explore sources of potential...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?This Course is invaluable for everybody involved in working with people, projects or information. Those new to management who need to acquire and develop management...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho should attend?Anyone whose job involves speaking formally to groups.Learning OutcomesExplain the principles of voice controlUnderstand the impact of body languageKnow how to project a positive nonverbal messageDeliver a speech that has impact and...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?This course is aimed at individuals who already present but who would like to increase their skills further.Learning OutcomesMaximise your delivery style to create...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 2 DaysWho should attend?”Anyone who has to deal with a variety of delicate issues which, potentially, could result in difficult people situations if not handled confidently and skilfully.”Learning OutcomesBy the end of this course you will be able...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who wishes to ensure good reading and communication skills.Learning OutcomesIdentify your own reading typeDemonstrate different ways of reading textExplore...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who is involved in facilitating events or, is responsible for running meetings.Learning OutcomesUnderstand the role of a facilitatorDemonstrate the key skills of...
by eqv123 | Mar 2, 2020 | Management, Wellness
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who wishes to be able to better manage the pressures they face at work.Learning OutcomesIdentify the different types of stress and its causesDescribe the effects...
by eqv123 | Mar 2, 2020 | Management, Personal Development
TOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone and everyone who works with other people.Learning OutcomesDemonstrate an understanding of the key elements of equal opportunities legislationUnderstand the difference between...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho should attend?This Course is invaluable for everybody involved in working with people, projects or information. Those new to management who need to acquire and develop management skills. Also experienced managers who would benefit from reacquainting...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho should attend?Anyone who needs to, or wishes to create their own personal development plan.Learning OutcomesAssess your own role within the organisationCreate a development planPerform a personal S.W.O.T. and P.E.S.T.L.E analysisSet short, medium and...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?People who need to project a professional image whilst managing the reception area of an organisation.Learning ObjectivesBy the end of this course you will be able...
by eqv123 | Mar 2, 2020 | Personal Development, Wellness
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Those who need to act in a more assertive manner.Learning OutcomesUnderstand what Assertiveness isUnderstand other Behaviour StylesDemonstrate the skills of...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 2 DaysWho should attend?Anyone wishing to gain a better understanding of Transactional Analysis as an aide to communication and a powerful tool for change in both work and personal life.Learning OutcomesDescribe the theory and basic principles of...
by eqv123 | Mar 2, 2020 | Personal Development, Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Any sales person, account manager or representative who needs to fine tune their time management skills.Learning OutcomesDescribe the priority tasks of selling and the...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Those who are responsible for taking minutes at any kind of group meetingLearning OutcomesExplore layouts and appropriate styles.Structure and produce agendas.Demonstrate...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayWho should attend?Managers or staff who wish to improve their written communication skills and report writing.Learning OutcomesDefine the impact of communicationExamine email etiquetteSet SMART objectives for reportsDemonstrate how to organise into...
by eqv123 | Mar 2, 2020 | Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Any member of staff who regularly uses a telephone.Learning OutcomesDemonstrate telephone competence and confidenceUnderstand the dos and don’ts of taking and...
by eqv123 | Mar 2, 2020 | Sales and Customer Service
Duration 1ÃÂÃÂ DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?New telesales staff or experienced people who would benefit from some “refresher” training.Learning OutcomesDemonstrate the correct breathing and voice...
by eqv123 | Mar 2, 2020 | Management
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone currently in a role or moving into a role where they will be responsible for conducting appraisals.Learning OutcomesExplain the purpose of the appraisal...
by eqv123 | Mar 2, 2020 | Management, Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Any manager who is new to the skills of delegation or is not fully utilising it”s potential.Learning OutcomesUnderstand and clearly identify what delegation isSee...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone who needs to create a CV or whose job entails them reading and interpreting other peoples CVs.Learning OutcomesDescribe the contents of a dynamic CV.Demonstrate...
by eqv123 | Mar 2, 2020 | Personal Development, Wellness
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Managers who may have to deal with negativity in the workplace.Learning ObjectivesBy the end of this course you will be able to:Help staff to come to terms with change...
by eqv123 | Mar 2, 2020 | Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Anyone in a sales role who needs to increase the effective use of their time, maximise profits and beat their sales targets.Learning OutcomesDescribe the benefits of...
by eqv123 | Mar 2, 2020 | Training
Duration 1 Day Who Should Attend? Anyone who is planning on or has recently moved across to a cloud based environment hosted by Google. Learning Objectives By the end of this course you will be able to: Understand the benefits of Google Apps Gmail Understand...
by eqv123 | Mar 2, 2020 | Finance, Personal Development
Duration 1 Day Who should attend? Anyone who has responsibility for credit control and/or debt collection in their organisation. Learning Objectives By the end of this course you will be able to: Demonstrate a clear understanding of the payment cycle Understand best...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Delegates who are looking to improve communication and interpersonal skills in their working environmentLearning OutcomesDescribe the difference between...
by eqv123 | Mar 2, 2020 | Sales and Customer Service
Duration 1 DayTOL – This can be booked as a Time Optimised Learning courseWho should attend?Account Managers and Sales Executives who wish to make the best use of their time and optimise their sales effortsLearning ObjectivesBy the end of this course you will be...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?This course is valuable for anyone who plans to prototype, build and integrate relational database applications using Access.Learning OutcomesUnderstand Relational Database designCreate a relational databaseAssign Primary keys and...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?This course is suitable for you if you need to create a professional and effective presentation.Learning OutcomesCreate and display a presentationFormat and edit graphics and text within a slideDesign, save and use masterTemplatesUse...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?Anyone wishing to learn how to send and receive email, schedule meetings and appointments and organise their daily work.Learning OutcomesSend, receive, forward and reply to emailsEnter and manage appointments in calendarEnter and manage...
by eqv123 | Mar 2, 2020 | Training
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?This course will be useful if you need to work with long documents that require table of contents or indexes. Anyone who needs to perform repetitive tasks in word should attend this course to learn how they can be recorded so they can...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?This intermediate course is designed for delegates who are already proficient in the basic features of Word and now wish to further their knowledge of the product and use it in a more effective and efficient way.Learning OutcomesExplore...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?Anyone who needs to create databases and needs to gain an understanding of the basics of database design, and existing users who wish to improve their knowledge and understanding of Access databases by creating areas in the database to...
by eqv123 | Mar 2, 2020 | Personal Development
Duration 1/2 DayWho Should Attend?Anyone who uses e-mail as a communication toolLearning ObjectivesBy the end of this course you will be able to:Understand when to use and when not to use EmailHow to construct meaningful emailsWhat you include and not includeWhat are...
by eqv123 | Mar 2, 2020 | IT Qualifications
Duration 1 DayWho should attend?It would be of benefit to anyone with little or no knowledge of word processing who wishes to be able to create simple documents and navigate around the application.Learning OutcomesCreate and format professional documentsCopy and paste...
