This comprehensive one-day course equips new and aspiring managers with the fundamental skills to lead effectively in modern, hybrid environments. Participants will explore core management theories, practical leadership styles, essential legal frameworks, and advanced communication techniques to build high-performing, inclusive teams.
Are you ready to stop managing tasks and start leading people? Stepping into management requires a huge psychological shift. This one-day course transforms aspiring leaders into confident, effective managers who thrive in hybrid environments. You will gain the clarity to balance team needs with individual goals, ensuring every member feels valued and motivated. Forget dry theory; focus on real results that drive performance and build inclusive cultures. Whether you join an open course, bring your whole team for a closed group session, or opt for one to one coaching, we tailor the experience to your needs. Plus, you will earn six CPD hours to boost your professional credentials. Don't let uncertainty hold your team back. Take the first step towards exceptional leadership today. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Define the core responsibilities and the psychological shift from individual contributor to manager
Apply John Adair's Action-Centred Leadership model to balance task, team, and individual needs
Adapt leadership styles to suit different team member development levels using Situational Leadership
Implement a structured approach to performance management and goal setting
Utilise the SBI feedback model to deliver objective, constructive, and actionable feedback
Navigate the Equality Act 2010 to ensure inclusive, compliant, and fair management practices
Apply effective delegation techniques that balance authority, responsibility, and team development
Manage difficult conversations and hybrid working challenges with confidence and clarity
Your Post-Course Challenge
Within 7 days, conduct one formal feedback session using the SBI model.
Identify one team member and delegate a task with clear boundaries and authority.
Review your current team meetings to ensure remote workers are fully included.
Reflect on one 'difficult' behaviour you have encountered and plan a response using the strategies learned.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This comprehensive training is designed for professionals transitioning into leadership roles or those seeking to refine their foundational management capabilities within a modern workplace. Whether you are stepping into a supervisory position for the first time or looking to solidify your understanding of effective team dynamics, this course provides the essential toolkit you need to succeed.
This course is ideal for:
First-time managers who need to navigate the psychological shift from individual contributor to team leader
Aspiring leaders preparing for promotion and seeking to understand core management responsibilities
Team leaders looking to enhance their ability to delegate effectively and balance task delivery with team welfare
Supervisors who want to build confidence in delivering constructive feedback and managing performance
HR professionals seeking a practical refresher on legal frameworks and inclusive management practices
Senior staff transitioning to hybrid working models and requiring strategies to lead dispersed teams
No prior experience needed
This course is fully accessible to individuals with no previous management experience, as it focuses on building fundamental skills from the ground up. We ensure that all concepts are explained clearly and practically, allowing delegates of varying backgrounds to engage confidently and gain immediate value.
What you will take away
Upon completion, delegates will leave with a clear understanding of their core managerial duties and the practical confidence to lead diverse teams effectively. You will possess actionable strategies for fostering inclusive environments, managing performance, and navigating the complexities of modern hybrid working without hesitation.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
