This course equips delegates with a comprehensive understanding of ChatGPT’s capabilities and limitations, enabling them to harness its transformative potential for business efficiency, innovation, and strategic decision-making. Participants will explore how AI-driven tools can optimise workflows, enhance data analysis, and integrate with existing systems, while critically evaluating governance, risk, and plan-tier differences to ensure responsible adoption. By balancing practical applications with ethical considerations, delegates will gain the insight needed to navigate the evolving AI landscape and position their organisations for sustainable growth in an increasingly automated world.
What if you could boost efficiency and innovation without hiring another employee? This one-day course unlocks ChatGPT’s power to transform your workflows, cut costs, and drive smarter decisions. Delegates leave with actionable insight: how to spot opportunities for AI-driven optimisation, weigh risks against rewards, and align tools with ethical standards. Whether you’re streamlining reports, automating tasks, or building custom solutions, this training sharpens your ability to lead in an AI-driven world. Delivered as open course, closed group, or one-to-one coaching, it’s packed with practical strategies for immediate impact. Six CPD hours… and a fresh perspective on how AI can future-proof your business. To find out more, contact us at lets dash talk at e q v dot co dot uk.
Counts towards 6 CPD Hours 1 Day Open Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Define what ChatGPT is and explain how it differs from traditional software and rule-based automation.
Describe ChatGPT’s core functionalities in plain language, including conversational chat, document and data analysis, image generation, and Custom GPTs.
Identify workflows and business processes in their own area that are good candidates for ChatGPT-assisted optimisation.
Weigh the benefits of ChatGPT against its limitations, risks, and governance requirements – including how these change across plan tiers.
The current model line-up (GPT-5.6 family) and what "faster" vs "more capable" modes mean in practice for everyday tasks.
Custom GPTs – building a lightweight, reusable assistant for a repeated task without needing to code.
Advanced Data Analysis – uploading spreadsheets and documents for ChatGPT to interrogate, summarise, and chart.
ChatGPT Work / connectors – linking ChatGPT to everyday tools such as Slack, Gmail, and Google Drive for agentic, multi-step tasks.
Image generation and Advanced Voice Mode, and where these genuinely save time versus where they’re a novelty.
How OpenAI’s data-training defaults differ between Free/Go/Plus/Pro and Business/Enterprise – a central plank of the risk and governance discussion
Your Post-Course Challenge
Reflect on the key topics covered and identify one area to apply immediately.
Share one insight or action point with a colleague within the next week.
Review your notes after 30 days and assess your progress.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals seeking to understand how AI assistants like ChatGPT can enhance business efficiency and decision-making — without requiring technical expertise. It’s ideal for those looking to explore practical applications of AI in their workflows, assess risks, and identify opportunities for innovation in their organisations.
This course is ideal for:
Business professionals aiming to integrate AI tools into daily operations and improve productivity
Team leaders seeking to evaluate AI’s potential for streamlining repetitive tasks and enhancing team output
HR managers interested in leveraging AI for candidate screening, onboarding, or policy documentation
Marketing and communications staff exploring AI’s role in content creation, data analysis, and customer engagement
Data analysts looking to automate report generation, data summarisation, and visualisation processes
Project managers wanting to assess AI’s impact on task automation, risk management, and cross-tool integration
No prior experience needed
No technical background or AI expertise is required — this course is tailored for non-technical professionals. Concepts are explained in plain language, ensuring accessibility for all participants regardless of their current skill level or familiarity with AI tools.
What you will take away
Delegates will leave with a clear understanding of ChatGPT’s capabilities and limitations, actionable insights into workflow optimisation, and a practical first step to implement AI-assisted solutions in their workplace — empowering them to make informed decisions about AI adoption and governance.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per person for virtual open public course
£695.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
