This comprehensive one-day workshop elevates communication from basic exchange to strategic influence. Participants will master the psychology of persuasion, navigate crisis scenarios, and refine delivery techniques. Through intensive practice in storytelling frameworks, Cialdini’s principles, and ethical negotiation, delegates will learn to architect messages that drive alignment, resolve conflict, and secure commitment in any medium.
Stop speaking just to be heard. Start speaking to be believed. In a world of noise, your message must cut through. Our advanced Communication Skills workshop transforms you from a speaker into a strategic influencer. You will learn to architect messages that secure commitment and resolve conflict instantly. This intensive one day course expands on basic ideas and equips you to master persuasion, navigate crises, and drive alignment across any medium. Whether you join an open course, form a closed group, or choose one to one coaching, the result is the same: undeniable impact. You will walk away with the tools to command attention and earn trust. Plus, this session counts towards six CPD hours for your professional development. Elevate your voice today. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours 1 Day 9:00 – 5:00 for Groups Open Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Select the optimal communication medium based on message richness, urgency, and the recipient’s cognitive load.
Apply the ‘Rhythm of Three’ and copywriting imperatives to craft high-impact written and spoken hooks.
Construct balanced arguments using Aristotle’s Logos, Ethos, and Pathos triad to address diverse stakeholder needs.
Deploy all seven of Cialdini’s principles of influence ethically to drive alignment and action.
Utilise the ‘Ladder of Inference’ to de-escalate conflict and navigate difficult conversations with clarity.
Construct a persuasive narrative arc using the Hook-Story-Offer model to embed data within emotional context.
Demonstrate the four Cs of presentation delivery: Confidence, Cadence, Conviction, and Clarity.
Integrate storytelling structure with vocal delivery to maximise audience retention and emotional resonance.
Your Post-Course Challenge
Within 30 days, apply one copywriting technique (Rhythm of Three or Imperatives) to every major email you send.
Identify one upcoming meeting where you will deliberately balance Logos and Pathos to persuade a stakeholder.
Reflect on how your response times have changed and how that impacts your professional Ethos.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This advanced workshop is designed for professionals who have mastered the fundamentals of communication and are ready to elevate their influence to a strategic level. It is specifically tailored for individuals who wish to navigate complex stakeholder dynamics, resolve high-stakes conflicts, and drive organisational alignment through the art of persuasion.
This course is ideal for:
Senior managers who need to secure commitment and drive strategic alignment across diverse departments
Project leads looking to resolve conflict and de-escalate tension during critical project phases
Sales professionals aiming to refine their negotiation tactics and ethically influence client decisions
Public speakers seeking to enhance their delivery presence and maximise audience emotional resonance
HR practitioners who must navigate sensitive conversations and construct balanced, persuasive arguments
Business owners wanting to craft compelling narratives that secure investment and stakeholder buy-in
No prior experience needed
While this is an advanced course, it does not require a formal background in psychology or rhetoric — it simply requires a willingness to challenge your current communication habits. We assume a foundational understanding of professional interaction, but the content is structured to be accessible and immediately applicable regardless of your specific industry.
What you will take away
Delegates will leave with a refined toolkit for architecting messages that drive action and a renewed confidence in handling difficult conversations. You will gain the ability to adapt your communication style to any medium, ensuring your core message is not only heard but understood and acted upon by your audience.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
