Counselling Skills in the Workplace
- Counselling Skills and Their Application in the Workplace: Counselling skills encompass active listening, empathy, non-judgmental attitude, and effective communication. In the workplace, they are utilised to create a supportive environment, assist colleagues in resolving personal or professional issues, and enhance overall well-being and productivity.
- The Positive Utilisation of ‘Power’: Power in the workplace can be employed positively to drive change, make decisions, and influence others in a constructive manner. Effective leaders use their power to inspire and motivate their teams, fostering a collaborative and productive atmosphere.
- Adopting the Correct Attitude for Counselling: To be an effective counsellor, one must adopt an empathetic, non-directive, and non-judgmental attitude. This approach encourages open communication and helps individuals feel safe and supported when discussing their concerns.
- The Skills of Active Listening: Active listening involves giving full attention to the speaker, asking clarifying questions, and providing feedback. This skill is essential in counselling as it allows the counsellor to understand the speaker’s perspective and emotions deeply.
- Being Disciplined with Time: Time management is critical in the workplace. Being disciplined with time involves setting priorities, avoiding procrastination, and ensuring that tasks are completed efficiently and effectively.
- The ‘Person-Centered’ Framework for Problem Solving: The person-centered approach to problem-solving places the individual at the forefront. It involves tailoring solutions to the unique needs and preferences of the person, fostering a sense of empowerment and ownership in finding solutions.
- When and How to Confront and Challenge: Confrontation and challenge should be approached with care and sensitivity. They are necessary in situations where unacceptable behavior or issues need to be addressed. Effective communication and a respectful tone are essential in such cases.
- Practising the Skills of Reflecting and Summarising: Reflecting and summarising skills are crucial in counselling. They involve paraphrasing and recapping what the speaker has said to ensure understanding and encourage further discussion.
- Action Plans: Action plans are a structured way to outline steps to achieve specific goals. They provide a clear path forward, helping individuals and teams make progress towards desired outcomes.
Anyone who may be required to offer help and support to others in the working environment.
We can deliver our training sessions in several ways, these being:
- Open public course (Contact us if you can’t see a suitable date listed)
- Closed group
- In person face to face
- virtual
- One to one coaching
Have two or more people to train? you may consider a closed group course.
Benefits include:
- Cost effective
- Choose a date to suit you
- Customise content and timings
- No minimum delegate
Contact us on [email protected] to discuss specific date and delivery requirements.
How Our Tutor led Courses Are Delivered:
Delegates are given Pre-work
Group courses use your real-world scenarios so learning is immediately relevant and actionable.
Our sessions are participative and highly Interactive by including a variety of activities throughout the delivery including
Real-world case work
Practical exercises
Real Play
Peer learning
Case studies
Simulation
Facilitated discussion and Structured reflection
Leave with Actionable outcomes
Post-session measurements
Participants leave with:
Practical tools
Clear action plans
Greater confidence
Skills they can apply immediately
Course Benefits
- Fully tutor led instruction
- Comprehensive courseware for all delegates
- Certificates of attendance
- Course Guarantee
- Emergency trainer
- Contextualisation and customisation for Closed group courses
- Evaluation Feedback
- Pre & Post Course Activities
- Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details
Key Features
Engaging & interactive tutor led session
Comprehensive course materials
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.