This comprehensive course explores the depth of Transactional Analysis (TA) to transform workplace communication, leadership, and team dynamics. Participants will master the Ego State model, analyse complex transactional patterns, deconstruct psychological 'Games', and identify Life Scripts. Through rigorous practical application, delegates will learn to break discounting patterns, negotiate effective contracts for change, and foster a culture of autonomy and mutual respect.
Ever wondered why some conversations just don’t land, even when you’re saying the right thing?
Transactional Analysis for Leadership and Communication gives you the tools to see what’s really happening beneath the surface.
You’ll learn to spot ego states in real time, untangle crossed transactions, and stop discounting patterns that sabotage trust and progress.
You’ll walk away able to build clearer contracts, boost positive recognition, and lead with greater empathy and impact.
This course is available as an open course, closed group session, or one to one coaching — and it counts towards twelve CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 12 CPD Hours2 Days9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Identify and distinguish between Parent, Adult, and Child ego states in real-time interactions with precision.
Analyse transaction types to recognise complementary, crossed, and ulterior communications and their outcomes.
Deconstruct the 'Stroke Economy' and apply strategies to increase positive recognition in the workplace.
Identify and interrupt the four levels of discounting that block problem-solving and leadership effectiveness.
Recognise common workplace 'Games' (e.g., 'Why Don't You... Yes But') and their underlying psychological payoffs.
Understand the concept of 'Life Positions' and how early decisions shape current behaviour and team culture.
Develop strategies for re-decisions to move from script-bound behaviour to genuine autonomy.
Negotiate clear, mutual 'Contracts for Change' to resolve recurring interpersonal conflicts.
Your Post-Course Challenge
Within 30 days, identify one recurring workplace conflict and analyse it using the Ego State and Transaction model.
Practice the 'Re-decision' technique by consciously choosing a new response to an old trigger situation.
Reflect on your 'Stroke Economy' and commit to giving one unconditional positive stroke to a colleague each day.
Counts Towards 12 CPD Hours
This course contributes 12 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who want to enhance their interpersonal effectiveness and lead with greater clarity and empathy. It is particularly valuable for those navigating complex team dynamics or seeking to improve communication in high-pressure environments.
This course is ideal for:
Team leaders who want to foster more collaborative and respectful team interactions
Managers aiming to strengthen their ability to give and receive feedback constructively
HR professionals looking to support healthier workplace relationships and conflict resolution
Project coordinators needing to improve cross-functional communication and reduce misunderstandings
Senior specialists transitioning into leadership roles who wish to lead with emotional intelligence
Anyone in a people-facing role seeking to build trust and mutual respect in everyday interactions
No prior experience needed
No prior knowledge of Transactional Analysis is required — the course is structured to be accessible to all levels, whether you are new to the concept or looking to deepen your existing understanding. The content is presented clearly and practically, ensuring everyone can engage meaningfully regardless of background.
What you will take away
Delegates will leave with increased self-awareness in their communication patterns and practical tools to build more authentic, productive relationships at work. You will gain the confidence to navigate challenging conversations, reduce unhelpful interpersonal dynamics, and contribute to a more positive and empowering team culture.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 2 Days
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate for open public course
£850.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
