This comprehensive one-day course equips managers and HR professionals with the practical skills to conduct fair, robust, and legally compliant investigations. Participants will master the PEACE interview model, evidence analysis, GDPR compliance, and report writing standards required to navigate complex workplace disputes and withstand tribunal scrutiny.
Ever felt unsure how to handle a workplace investigation fairly and legally?
This one-day course gives managers and HR professionals the confidence to conduct investigations that are robust, compliant, and tribunal-ready.
You’ll learn how to apply the Ay kass Code and Burchell Test in real situations, use the PEACE model to get clear, reliable accounts, and separate what matters from what doesn’t when reviewing evidence.
You’ll leave able to write balanced, factual reports that stand up to scrutiny — protecting both your team and your organisation.
Delivered as an open course, closed group session, or one-to-one coaching, it fits around your schedule and counts towards six CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Apply the ACAS Code of Practice and the Burchell Test to real-world investigation scenarios
Demonstrate the PEACE model of interviewing to gather accurate and reliable accounts
Distinguish between relevant, irrelevant, and speculative evidence using materiality principles
Construct balanced, factual investigation reports that withstand tribunal scrutiny
Manage the emotional dynamics of interviews and maintain neutrality under pressure
Evaluate witness credibility and resolve conflicting accounts using logical analysis
Navigate GDPR and Data Protection requirements when handling sensitive personal data
Identify and manage conflicts of interest to ensure procedural fairness and impartiality
Your Post-Course Challenge
Within 30 days, conduct or review one investigation using the PEACE model
Apply the 'Balance of Probabilities' standard to a current workplace issue
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who are responsible for managing workplace investigations, whether they are new to the role or looking to refine their approach. It provides the essential skills and confidence needed to conduct fair, thorough, and legally sound disciplinary and grievance investigations.
This course is ideal for:
HR Officers who need to ensure investigations comply with employment law and organisational policy
Line Managers who must handle employee concerns or misconduct issues fairly and consistently
Team Leaders seeking to address workplace disputes before they escalate
Supervisors who want to build confidence in conducting sensitive interviews
People Managers aiming to strengthen their ability to manage conflict impartially
HR Advisors looking to support managers through complex investigation processes
No prior experience needed
The course is accessible to those new to investigations as well as experienced practitioners seeking to update their knowledge in line with current best practice and legal standards. No prior investigation experience is required — only a commitment to fair and respectful workplace practices.
What you will take away
Delegates will leave with practical tools and increased confidence to handle investigations professionally, ensuring outcomes are fair, well-documented, and defensible. You will gain the ability to approach sensitive situations with neutrality and clarity, supporting both organisational integrity and employee trust.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
