This course equips professionals with the strategic insight and practical skills to navigate complex organisational dynamics by understanding and influencing both formal and informal stakeholder ecosystems. Delegates will learn to map power and interest using Mendelow’s Grid, diagnose engagement gaps, and tailor communication across cultural and personality contexts to build trust and secure buy-in. They will also gain tools to manage resistance, uncover hidden agendas, and respond effectively in crises — including identifying and engaging the often-overlooked Shadow Network. This course empowers leaders to foster sustainable, resilient relationships that drive organisational success through proactive, emotionally intelligent stakeholder management.
What if you could influence outcomes without a title or team?
This one-day Stakeholder Management and Communication course gives you the practical tools to read the room, map power and interest, and adapt your style to win buy-in — even when you’re not in charge.
You’ll learn to spot hidden agendas, bridge communication gaps, and turn resistance into momentum — all in real-world scenarios you can apply tomorrow.
Delivered as an open course, closed group session, or one-to-one coaching, it fits your schedule and your team’s needs.
And yes — it counts toward six CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Define the stakeholder ecosystem and distinguish between formal authority and informal influence.
Apply Mendelow's Power/Interest Grid to categorise and prioritise stakeholder relationships effectively.
Analyse the gap between current and desired stakeholder engagement levels to identify strategic risks.
Adapt communication styles to effectively influence stakeholders across different cultural and personality types.
Develop robust strategies to manage resistance, silence, and hidden political agendas.
Navigate crisis scenarios with tailored communication plans for high-pressure situations.
Identify and manage the 'Shadow Network' of informal influencers within an organisation.
Create a sustainable plan for long-term relationship maintenance and trust building.
Your Post-Course Challenge
Within 30 days, map your top 5 stakeholders using Mendelow's Grid.
Identify the 'Engagement Gap' for one key resistant stakeholder.
Execute one tailored communication strategy to close that gap.
Reflect on the outcome and adjust your approach for future interactions.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who need to build influence and navigate complex relationships in the workplace — especially when formal authority is limited. It is ideal for anyone seeking to strengthen their ability to engage stakeholders, manage resistance, and drive outcomes through effective communication and strategic relationship-building.
This course is ideal for:
Project managers who need to align diverse stakeholders and keep initiatives on track without direct reporting lines.
Team leaders aiming to improve collaboration and gain buy-in from peers and senior colleagues.
Mid-level managers looking to strengthen their influence across departments and manage competing priorities.
HR and learning professionals who support organisational change and need to engage leaders and employees effectively.
Consultants and advisors working with client organisations who must quickly assess and influence internal dynamics.
Anyone preparing for greater responsibility who wants to build confidence in handling sensitive conversations and political landscapes.
No prior experience needed
The course is accessible to professionals at various stages of their career — no prior stakeholder management training is required. Whether you are new to influencing without authority or looking to refine your existing skills, the content is structured to support practical application regardless of your current experience level.
What you will take away
You will leave with increased confidence in identifying key stakeholders, adapting your approach to different personalities and situations, and building trust-based relationships that support long-term success. The focus is on practical, transferable skills you can apply immediately in your role to improve engagement, reduce resistance, and achieve better outcomes through influence.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
