Assertiveness

What is assertiveness?
Rights and responsibilities in Assertiveness
Assertion and you
Behaviour styles
Non-Assertive Behaviour
Aggressive Behaviour
Assertive Behaviour
The “Risks” of Confrontation
Degrees of Confrontation Risk
Constructive Conflict
Making and refusing Requests
Giving and Receiving Praise and Compliments
Changing a Negative Self Image
Positive Statements
A Checklist for Speaking Up

Do you sometimes wish that you could come over as being cool, calm, confident and in control in a variety of work and non-workplace situations?
Do you sometimes feel that life takes control of you rather than the other way around?
Do you find it hard to say “No”?
Do you always give in to what others want, regardless of your own feelings?
Do you find yourself bullied or pressured by aggressive or overbearing people?
Do you bottle up anger and bite your tongue when you know you should speak up?

Have two or more people to train? you may consider a closed group course.

Benefits include:

  • Cost effective
  • Choose a date to suit you
  • Customise content and timings
  • No minimum delegate
  • Choose how the course is delivered – In person face-to-face at your location or virtual 

Contact us on [email protected] to discuss specific date and delivery requirements.

We can deliver our training sessions in several ways, these being:

  • Open public course (Contact us if you can’t see a suitable date listed)

Please enquire about the following methods

  • Closed group
  • In person face to face
  • virtual
  • One to one coaching

Course Benefits

  • Fully led tutor instruction
  • Comprehensive courseware for all delegates
  • Certificates of attendance
  • Course Guarantee
  • Emergency trainer
  • Contextualisation and customisation for Closed group courses
  • Evaluation Feedback
  • Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details

Key Features

Course Duration is 1 Day - Priced per person for open public course

Engaging & interactive tutor led session

Comprehensive course materials

£449.00 Plus VAT

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Payment available via all major credit cards or Invoice. All options available during the online booking process.