Assertiveness

Course Duration is 1 Day

£395.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a victim of circumstance. This programme has been specifically designed to give you the confidence and ability to say “no” as well as feeling comfortable when putting your views and opinions across in a range of formal and informal situations.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.

Who Should Attend

Do you sometimes wish that you could come over as being cool, calm, confident and in control in a variety of work and non-workplace situations?
Do you sometimes feel that life takes control of you rather than the other way around?
Do you find it hard to say “No”?
Do you always give in to what others want, regardless of your own feelings?
Do you find yourself bullied or pressured by aggressive or overbearing people?
Do you bottle up anger and bite your tongue when you know you should speak up?

Learning Outcomes – by the end of this course you will be able to…

Defining what is meant by assertiveness and assertive behaviour
The differences between assertive and aggressive behaviour
Demonstrating an assertive image in the hearts and minds of others
Understanding and asserting your rights in the workplace
Understanding why some people are assertive and some are not
Understanding and overcoming the fears and barriers to becoming assertive
Learning how to say ‘No!’
Learning practical tips on how to become more assertive
Understanding Communication styles
The verbal & non verbal skills of assertiveness
How listening, questioning and feedback skills can improve the impact of assertiveness
Adapting assertiveness skills to different people and different situations

Course Content

What is meant by assertiveness and assertive behaviour
The differences between assertive and aggressive behaviour
How to recognise and assert your rights in the workplace
Understanding why some people are assertive and some are not
Ways to overcome the fears and barriers to becoming assertive
Techniques for saying “no” while preserving the relationship
Practical tips on how to become more assertive in a range of situations
The verbal and non verbal skills of assertiveness
How listening, questioning and feedback skills can improve your impact

Our content is supported by leading and acknowledged theorists and models

Embedding

These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.