Assertiveness
What is assertiveness?
Rights and responsibilities in Assertiveness
Assertion and you
Behaviour styles
Non-Assertive Behaviour
Aggressive Behaviour
Assertive Behaviour
The “Risks” of Confrontation
Degrees of Confrontation Risk
Constructive Conflict
Making and refusing Requests
Giving and Receiving Praise and Compliments
Changing a Negative Self Image
Positive Statements
A Checklist for Speaking Up
Do you sometimes wish that you could come over as being cool, calm, confident and in control in a variety of work and non-workplace situations?
Do you sometimes feel that life takes control of you rather than the other way around?
Do you find it hard to say “No”?
Do you always give in to what others want, regardless of your own feelings?
Do you find yourself bullied or pressured by aggressive or overbearing people?
Do you bottle up anger and bite your tongue when you know you should speak up?
We can deliver our training sessions in several ways, these being:
- Open public course (Contact us if you can’t see a suitable date listed)
- Closed group
- In person face to face
- virtual
- One to one coaching
Have two or more people to train? you may consider a closed group course.
Benefits include:
- Cost effective
- Choose a date to suit you
- Customise content and timings
- No minimum delegate
Contact us on [email protected] to discuss specific date and delivery requirements.
How Our Courses Are Delivered:
Delegates are given Pre-work
Group courses use your real-world scenarios so learning is immediately relevant and actionable.
Our sessions are participative and highly Interactive by including a variety of activities throughout the delivery including
Real-world case work
Practical exercises
Real Play
Peer learning
Case studies
Simulation
Facilitated discussion and Structured reflection
Leave with Actionable outcomes
Post-session measurements
Participants leave with:
Practical tools
Clear action plans
Greater confidence
Skills they can apply immediately
Course Benefits
- Fully led tutor instruction
- Comprehensive courseware for all delegates
- Certificates of attendance
- Course Guarantee
- Emergency trainer
- Contextualisation and customisation for Closed group courses
- Evaluation Feedback
- Pre & Post Course Activities
- Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details
Key Features
Engaging & interactive tutor led session
Comprehensive course materials
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
