This half-day course moves beyond basic definitions to explore the human impact, legal complexities, and practical management of bullying and harassment. Participants will deconstruct subtle behaviours, master the ‘reasonable steps’ defence, conduct impartial investigations, and develop actionable strategies for prevention and culture change in both physical and remote environments.
Is your workplace truly safe, or just quiet? Bullying and harassment often hide behind a smile or a joke, creating toxic cultures that cost you talent and money. Our half-day course transforms your team from passive observers into confident protectors. You will learn to spot the subtle signs, from remote isolation to gaslighting, and master the legal defences that shield your organisation. Gain the clarity to distinguish robust management from harmful behaviour, and leave with actionable strategies to build a resilient, inclusive environment. This intensive session counts towards three CPD hours and is available as an open course, a closed group session, or one to one coaching. Don’t wait for a tribunal to act. Secure your culture today. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 3 CPD Hours Half Day AM/PM Open Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Distinguish clearly between robust management, banter, bullying, and harassment using the ‘reasonable person’ test.
Explain the legal implications under the Equality Act 2010, including the ‘reasonable perception’ test for harassment.
Demonstrate understanding of Vicarious Liability and the specific ‘reasonable steps’ required to defend employers in tribunal.
Identify signs of bullying and harassment, including subtle forms like remote isolation, gaslighting, and cyber-bullying.
Apply the correct procedures for responding to complaints, from informal resolution to formal investigation techniques.
Conduct effective witness interviews and evidence gathering for a formal investigation without legal bias.
Develop actionable strategies for employers to prevent issues, including the ‘5 Ds’ of bystander intervention.
Utilise post-investigation strategies to support victims, manage perpetrators, and rebuild team culture.
Your Post-Course Challenge
Within 30 days, review your team’s current behaviour norms and identify one ‘grey zone’ issue.
Have a constructive conversation with a colleague about the ‘5 Ds’ of bystander intervention.
Reflect on your own management style and identify one area to model more dignity.
Counts Towards 3 CPD Hours
This course contributes 3 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This comprehensive training is designed for professionals who hold responsibility for people management, human resources, or organisational culture within the UK. It is particularly valuable for those seeking to navigate the complex legal landscape of workplace conduct while fostering a safe and respectful environment for all staff members.
This course is ideal for:
Line managers and supervisors who need to confidently identify and address subtle behavioural issues before they escalate
HR professionals and business partners responsible for conducting impartial investigations and managing complex grievance procedures
Senior leaders and directors seeking to understand their exposure to vicarious liability and how to implement robust preventative strategies
Trade union representatives and employee champions who wish to support colleagues effectively through informal and formal resolution processes
Remote team coordinators looking to manage culture and detect isolation or cyber-bullying in virtual working environments
Compliance officers tasked with ensuring organisational policies meet the latest requirements under the Equality Act 2010
No prior experience needed
Whether you are new to people management or an experienced leader looking to refresh your knowledge, this course is fully accessible without any prerequisite training. We build from foundational concepts to advanced application, ensuring that every delegate gains a clear understanding of the legal definitions and practical management techniques required to handle these sensitive situations.
What you will take away
Delegates will leave with the confidence to distinguish between robust management and unlawful behaviour, alongside a clear understanding of the legal duties required to protect both the organisation and its employees. You will gain practical strategies for fostering a positive culture, conducting fair investigations, and implementing effective interventions that support victims while holding perpetrators accountable.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1/2 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per half day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
