This intensive one-day course elevates interviewing skills from basic competency to strategic mastery. Participants will master advanced probing techniques, panel dynamics, and the critical analysis of non-verbal cues to predict future performance. The curriculum includes deep dives into unconscious bias mitigation, UK legal compliance (GDPR/Equality Act), and the art of delivering constructive feedback, ensuring robust, defensible hiring decisions.
Tired of interviews that miss the mark?
What if you could spot the real talent – and the real risks – before they even sit down?
This one-day course transforms your interviewing from guesswork to strategic mastery. You’ll gain the skills to probe deeper, read between the lines, and make hiring decisions that are fair, legal, and built to last.
Learn to uncover hidden evidence, spot inconsistencies in CVs, interpret body language with confidence, and lead panels that deliver balanced, insightful feedback – all while staying compliant with UK law and GDPR.
Designed for busy professionals, it’s available as an open course, for closed groups, or as one-to-one coaching. And yes, it counts towards six CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Apply advanced probing techniques like the Funnel and LSTAR models to uncover deep evidence.
Analyse application forms and CVs for hidden red flags, inconsistencies, and retention risks before the interview.
Interpret non-verbal leakage and body language to validate candidate verbal responses against a baseline.
Manage complex panel dynamics, ensuring balanced contribution and preventing groupthink or dominant voices.
Execute structured opening and closing techniques that set the tone, manage expectations, and mitigate legal risk.
Identify and mitigate specific unconscious biases (Affinity, Halo/Horn, Confirmation) during the decision-making process.
Navigate UK legal compliance requirements regarding GDPR, data retention, and discrimination in the recruitment lifecycle.
Synthesise interview evidence into robust, bias-resistant hiring decisions and deliver constructive feedback to unsuccessful candidates.
Your Post-Course Challenge
Within the next 30 days, conduct at least three interviews using the LSTAR and Funnel techniques.
Document the evidence for each decision using an Evidence Matrix.
Reflect on how the 'Silent Listener' technique improved your data gathering.
Practice delivering feedback to one unsuccessful candidate using the evidence-based approach.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals involved in the hiring process who want to move beyond basic interviewing techniques and develop a more strategic, insightful, and legally sound approach. It is ideal for those responsible for assessing candidates and making hiring decisions that impact team performance and organisational success.
This course is ideal for:
HR professionals seeking to refine their interviewing practice and ensure compliance with UK employment law.
Recruitment specialists aiming to improve the quality and consistency of candidate assessments.
Hiring managers who want to make more accurate predictions about candidate performance and fit.
Team leaders regularly involved in panel interviews and looking to contribute more effectively.
Talent acquisition leads focused on reducing bias and strengthening decision-making in recruitment.
Operations managers overseeing recruitment processes and aiming to enhance hiring outcomes across departments.
No prior experience needed
While some experience in interviewing or recruitment is beneficial, the course is structured to support professionals at various levels. Foundational knowledge of interviewing is assumed, but the content builds from there to develop advanced skills in a supportive and inclusive environment.
What you will take away
Delegates will leave with greater confidence in conducting insightful, fair, and legally compliant interviews. You will gain practical tools to assess candidates more deeply, reduce bias in decision-making, and contribute to stronger, more defensible hiring outcomes that support long-term organisational success.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
