This three-day course equips middle managers with the psychological insight and practical tools needed to thrive in one of the most demanding roles in organisational life. Delegates will deepen their self-awareness, refine their leadership approach, and learn to translate strategic intent into effective action while managing pressure, ambiguity, and complex interpersonal dynamics. By developing mental toughness, emotional regulation, and resilience strategies, participants will enhance their ability to lead with confidence and consistency, even under strain. Ultimately, this course empowers middle managers to become more adaptive, influential, and sustainable leaders—bridging the gap between senior vision and frontline execution with greater impact and wellbeing.
Are you feeling stuck between strategy and delivery?
Middle management isn't just a role – it's a pressure cooker.
This three-day course gives you the tools to thrive in that sandwich layer.
You’ll gain adaptive leadership skills, build real mental toughness, and learn how to turn vision into action.
You’ll analyse your style, manage upwards with confidence, and handle ambiguity without burning out.
It’s practical, focused, and designed for busy leaders who need results.
Available as an open course, closed group session, or one-to-one coaching.
And yes – it counts towards eighteen CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 18 CPD Hours3 Days9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Analyse the unique psychological demands and strategic challenges of the middle management role
Evaluate personal leadership styles and apply Situational Leadership principles to varying development levels
Demonstrate techniques for managing upwards and translating strategic vision into operational tasks
Apply the four dimensions of mental toughness to handle workplace pressure and ambiguity
Develop strategies to maintain emotional regulation during high-stress team interactions
Identify blind spots in communication using self-reflection and peer feedback models
Navigate difficult performance conversations and manage high-performing but toxic team members
Formulate a personal resilience strategy to sustain long-term leadership effectiveness
Your Post-Course Challenge
Within 30 days, apply the Situational Leadership model to three different team members
Conduct a 'Sandwich Audit' of your communications and rebalance one area
Reflect on your 'Worst Boss' commitment and share your progress with a peer
Counts Towards 18 CPD Hours
This course contributes 18 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals operating in the demanding middle tier of organisations, where translating strategy into action meets the day-to-day realities of team leadership. It supports those who feel the pressure of leading teams while managing expectations from senior leaders.
This course is ideal for:
Middle managers seeking to strengthen their ability to lead through ambiguity and competing priorities
Team leaders aiming to improve their influence and communication across different levels of the organisation
Project managers who need to align team efforts with broader strategic goals
Department supervisors looking to build resilience and maintain performance under pressure
Operations managers wanting to enhance their emotional regulation in high-stakes interactions
Aspiring senior leaders preparing to step up by mastering the complexities of the middle management role
No prior experience needed
The course is accessible to professionals at various stages of their management journey, whether newly appointed to a middle management role or experienced practitioners seeking to refresh and refine their approach. No specific qualifications or prior training are required to benefit from the content.
What you will take away
Delegates will leave with greater confidence in their leadership presence, practical tools to manage pressure and ambiguity, and a clearer sense of how to lead effectively both upwards and downwards. They will also gain insight into their own communication patterns and develop a personal approach to sustaining resilience and performance over time.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 3 Days (1 Day Per Month)
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate for virtual open public course
£2,095.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.