The nature and purpose of workplace mentoring
Formal and informal workplace mentoring
The role and responsibilities of a workplace mentor
The remit of workplace mentor especially overlaps with any other working relationships etc
The range of stakeholders (including the mentee) who may have an interest in workplace mentoring and the role they may take
Importance of ethical standards in mentoring, including issues to do with diversity and equality of opportunity
The key content for a quality contract for workplace mentoring
The importance of confidentiality in workplace mentoring
Approaches to planning and managing quality workplace mentoring
The knowledge, skills possessed and behaviours exhibited by a quality workplace mentor
The role of professional standards in workplace mentoring
Approaches to planning and managing quality workplace mentoring
Approaches to developing and maintaining quality mentoring records and how these can be used effectively to monitor progress
Environmental considerations to ensure quality workplace mentoring
The range of barriers that may exist when implementing workplace mentoring including individual, operational and organisational level and strategies that may help minimise or overcome these