Emotional Intelligence
£425.00 Plus VAT (per person)
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
Understanding Emotional Intelligence can make the difference between average and excellent performance within people.
Who Should Attend
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
Learning Outcomes
Defining and using Emotional Intelligence
Identify what is Emotional Intelligence (EI)?
Be able to use and develop EI in the workplace
Describe the business benefits of using EI in the workplace
Course Content
Defining Emotional Intelligence
Assessing your own Emotional Intelligence
Understanding your emotional responses and the impact on others
Managing and engaging emotions within your work groups or teams
Understanding the difference between reaction and response
Developing empathy
Improving task efficiency and relational effectiveness
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.