The Coaching Manager: Leading Through Better Conversations
£425.00 Plus VAT
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
The business benefit of this course is significant, as it directly supports organisational performance, employee engagement, and leadership effectiveness. Benefits include:
Improved Employee Performance and Development
Increased Employee Engagement and Retention
Stronger Leadership Pipeline
Enhanced Communication and Collaboration
Greater Agility and Innovation
Better Decision-Making
Cultural Shift Toward Empowerment
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Who Should Attend
This Coaching Conversations for Managers course is ideal for individuals in leadership or supervisory roles who are responsible for developing others and fostering a high-performance culture.
Learning Outcomes
Understand the principles and benefits of coaching in a management context.
Apply key coaching models to structure effective conversations.
Use active listening and powerful questioning techniques.
Build trust and psychological safety in coaching relationships.
Conduct a structured coaching conversation with confidence.
Course Content
Introduction to Coaching
What is Coaching? What it’s not (e.g., mentoring, counselling, directing)
The benefits of a coaching approach in management
Coaching mindset and behaviours
Manager as Coach: Role clarity and boundaries
Core Coaching Skills
Active Listening – beyond hearing: how to listen with presence and empathy
Powerful Questions – open-ended, forward-focused, and reflective
Building Rapport and Trust – psychological safety in the coaching space
Coaching Models for Managers
Introduction to coaching frameworks:
GROW Model (Goal, Reality, Options, Way Forward)
CLEAR Model (Contracting, Listening, Exploring, Action, Review)
When and how to use models in everyday conversations
Practice Makes Progress
Structured coaching triads (Coach, Coachee, Observer with feedback sheets)
Coaching observation and feedback techniques
Embedding Coaching into Management Practice
Coaching in the flow of work: informal vs. formal coaching moments
Overcoming common challenges (time, mindset, resistance)
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.