The Brilliant Manager
From: £425.00 Plus VAT (per person)
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
‘First Line Management’, a role acknowledged by most organisations as central to success. Without a firm grasp of the manager’s role and a mastery of fundamental skills, many find themselves teetering on the brink of struggle, floundering, and, in some cases, facing failure. This course not only imparts the vital understanding needed but also serves as the catalyst propelling the initiation and growth of these crucial skills. Elevate your managerial prowess and fortify the foundation for triumph in the dynamic landscape of business and projects.
Who Should Attend
This course is tailored for individuals seeking to enhance their managerial and leadership skills. It is ideal for:
Aspiring Managers: Those aspiring to take on managerial roles and looking to understand the foundational principles of effective management and leadership.
Current Managers: Managers aiming to refine their leadership style, build and manage effective teams, and gain insights into team dynamics.
Team Leaders: Individuals leading teams who want to develop a deeper understanding of their leadership style, team roles, and effective performance management techniques.
Professionals in Need of Time Management: Individuals seeking ways to manage their time more efficiently, analyse their job roles, and work smarter to boost productivity.
Motivators and Change Managers: Those interested in learning how to motivate teams effectively and navigate the complexities of change management.
Anyone Aiming for Managerial Excellence: Individuals who want to cultivate heightened confidence and embody the qualities of a Brilliant Manager for sustained success in their professional journey.
Learning Outcomes
Participants will grasp the distinctions between management (task-oriented) and leadership (people-oriented) roles.
Recognise that effective managers need both management and leadership skills.
Attendees will learn essential management skills, such as planning, organising, delegating, and problem-solving.
Understand how to balance task-focused activities with people-oriented interactions.
Understand dynamics, including forming, storming, norming, and performing stages.
Discover strategies for fostering collaboration, setting team expectations, and resolving conflicts.
Explore various leadership styles, from autocratic to participative.
Recognise their own preferences and adaptability based on situational needs.
Understand how AI and technology impact management practices.
Learn about unconscious biases and their impact on decision-making.
Understand the importance of creating psychologically safe environments for team members.
Explore the significance of promoting diversity and inclusion in the workplace.
Learn how to set clear performance expectations and provide constructive feedback.Attendees will gain tools for addressing poor performance or challenging behaviour.
Understand the role of coaching in employee development.
Explore active listening, questioning techniques, and providing actionable feedback.
Learn conflict resolution techniques.
Explore effective performance appraisal methods
Learn strategies for creating an equitable and respectful environment.
Learn time management principles, prioritization, and productivity hacks.
Course Content
Understanding the difference between management and leadership.
Key management skills (John Adair + 3 bullets).
How to build an effective team including team-member expectations (+ 4 bullets)
Leadership styles and preferences (Tannenbaum and Schmidt continuum)
Contemporary and progressive management including hybrid and remote working and the possibilities with AI.
Unconscious bias and psychological safety.
Equality, Equity, Diversity and Inclusion.
Building a high-performing team using motivation and delegation.
Managing performance and undertaking effective appraisals.
Challenging performance and dealing with difficult situations.
Coaching for improved performance.
Time-management.
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.