Stakeholder Management and Communication
£425.00 Plus VAT (per person)
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
Keeping stakeholders happy, engaged, and motivated is essential for building and sustaining strong relationships.
A unique set of abilities are needed to manage and interact with stakeholders. You must take a broad view to manage stakeholders effectively.
With the tools and techniques you’ll learn in this quick stakeholder management and communications course, you’ll be able to identify and analyse your stakeholders and determine their expectations, needs, and level of influence and interest.
Who Should Attend
Managers of projects, programmes, and portfolios.
Anyone interested in improving and modifying their communication skills with various stakeholders.
Supervisors, team leaders, managers in the middle to upper levels of management, and project teams.
Professionals who frequently interact with stakeholders, regardless of job title or industry sector.
Learning Outcomes
Identify your stakeholders after completing this course
Create trust by involving stakeholders
Engage your stakeholders in proactive change acceptance
When stakeholders have questions, issues, or suggestions, listen actively
Promote the value of the organisation by working with stakeholders
Deal with the conflicting stakeholder requirements
Course Content
What and whom is a stakeholder?
The importance of stakeholder Management
Understanding the stakeholder management priority grid (Power/Interest) and how this can help you manage your stakeholders
Practical exercise – who are your stakeholders and where are they placed on the above grid?
How well do your stakeholders know you? Why is this important? What you can do to improve this
Effective communication and influence without authority. How to get your own way in a principled and professional manner
Practical exercise (depending on numbers). Review a scenario. Individuals to act as various stakeholders. Discuss their power/interest and communicate competing priorities
Implementing in the workplace
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
Measuring The Success
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.