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Microsoft Outlook Intermediate

Microsoft Outlook Intermediate

This course is designed for professionals seeking to enhance their proficiency in Microsoft Outlook, empowering delegates to streamline email management, improve collaboration, and boost productivity through advanced organisational tools and customisation options. By mastering features such as mailbox rules, folder sharing, and task tracking, participants will gain the skills to maintain a clutter-free inbox, automate repetitive tasks, and efficiently manage their workflow within a team environment. The course equips delegates with essential techniques to optimise communication, enhance data organisation, and tailor Outlook to meet specific professional needs, ensuring a more efficient and effective approach to daily operations.

Counts towards 6 CPD Hours 1 Day Open Public & Closed Group
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Pre-Course Reflection

Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.

  • Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
  • Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
  • Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.

What You Will Learn

Archive and Mail Data Files: Learn how to archive and manage your email and data files to keep your mailbox organized and prevent it from becoming cluttered.
Sharing Data / Folder Permissions: Understand how to share Outlook data and set folder permissions to collaborate effectively with colleagues or team members.
Advanced Scheduling & Tasks: Explore advanced features for scheduling appointments, meetings, and managing tasks efficiently within Outlook.
Contacts: Dive deeper into contact management, including creating and organising contacts for professional communication.
Mailbox Rules: Set up rules to automate email management tasks like sorting, categorising, and forwarding messages.
Public Folders: Learn how to use public folders for sharing information, calendars, and resources within your organisation.
Find & Filter Messages: Master techniques for quickly finding and filtering messages to streamline email management.
Sort Messages Using Multiple Criteria: Customise how you sort and organise your email messages based on multiple criteria.
General Outlook Settings: Explore various general settings in Outlook to tailor the application to your specific needs and preferences.
Modify Message Settings: Customise the appearance and behavior of email messages to suit your requirements.
Insert a Hyperlink: Learn how to insert hyperlinks into Outlook messages or documents for easy navigation.
Track Assigned Tasks: Keep track of tasks assigned to you or by you and monitor their progress.
Customising Outlook & Toolbar: Personalize your Outlook experience by customising the user interface and toolbar to improve productivity.
Create a Folder Home Page: Create customised folder home pages to display relevant information and shortcuts.
Locating Outlook Items: Discover advanced search and filtering options to locate specific items within your Outlook mailbox.
Manage Junk Email: Effectively manage and filter out junk email to maintain a clutter-free inbox

Your Post-Course Challenge

  • Complete the further practice workbook
  • Apply the techniques to your own data

Counts Towards 6 CPD Hours

This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.

Key Features

Course Duration is 1 Day

Engaging tutor led event

Comprehensive course materials

Certificates of attendance

Access to Customer Portal (course bookers)

Course Guarantee

Priced per delegate per day for open public course

From: £295.00 Plus VAT

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Payment available via all major credit cards or Invoice. All options available during the online booking process.