Microsoft Outlook Introduction

Course Duration is 1 Day

£255.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

Communicating with email is now an essential part of anyone’s job and ensuring that effective use of this tool is a must for any business.

Who Should Attend

Anyone wishing to learn how to send and receive email, schedule meetings and appointments and organise their daily work.

Learning Outcomes

Email Management: Send, receive, forward, and reply to emails proficiently, ensuring effective communication.
Calendar Management: Enter and manage appointments in your calendar with ease, helping you stay organized and punctual.
Contact Management: Enter and efficiently manage contact information, ensuring easy access to important contacts when needed.
Task Management: Enter and effectively manage tasks, both for yourself and others, enhancing productivity and ensuring important tasks are completed on time.

Course Content

Sending Emails: Learn how to compose and send emails efficiently using your email client or platform.
Replying / Forwarding: Understand the process of replying to and forwarding emails to other recipients.
Sending Options: Explore different sending options, such as scheduling emails for later delivery or setting message priorities.
Organizing Your Inbox: Discover strategies for managing and organising your email inbox effectively, including using folders, labels, and filters.
Out of Office Assistant: Learn how to set up automatic out-of-office responses when you’re unavailable.
Appointments: Manage your schedule by creating, editing, and deleting appointments in your calendar.
Meeting Requests: Understand how to send and respond to meeting requests for scheduling appointments and events with others.
Contacts: Learn how to manage your contact list, add new contacts, and organize them for easy access.
Group Emails: Explore the process of sending emails to multiple recipients simultaneously, whether through distribution lists or contact groups.
Tasks: Organize your to-do list by creating and managing tasks in your email client or task management tool.
Recurring Tasks: Set up and manage tasks that repeat on a regular schedule, such as daily, weekly, or monthly.
Journal: Use the journal feature to track and record your activities and interactions for reference.
Notes: Create and manage digital notes for important information or reminders.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.