Microsoft Outlook Introduction

Course Duration is 1 Day

£245.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

Communicating with email is now an essential part of anyone’s job and ensuring that effective use of this tool is a must for any business.

Who Should Attend

Anyone wishing to learn how to send and receive email, schedule meetings and appointments and organise their daily work.

Learning Outcomes

Email Management: Send, receive, forward, and reply to emails proficiently, ensuring effective communication.
Calendar Management: Enter and manage appointments in your calendar with ease, helping you stay organized and punctual.
Contact Management: Enter and efficiently manage contact information, ensuring easy access to important contacts when needed.
Task Management: Enter and effectively manage tasks, both for yourself and others, enhancing productivity and ensuring important tasks are completed on time.

Course Content

Sending Emails: Learn how to compose and send emails efficiently using your email client or platform.
Replying / Forwarding: Understand the process of replying to and forwarding emails to other recipients.
Sending Options: Explore different sending options, such as scheduling emails for later delivery or setting message priorities.
Organizing Your Inbox: Discover strategies for managing and organising your email inbox effectively, including using folders, labels, and filters.
Out of Office Assistant: Learn how to set up automatic out-of-office responses when you’re unavailable.
Appointments: Manage your schedule by creating, editing, and deleting appointments in your calendar.
Meeting Requests: Understand how to send and respond to meeting requests for scheduling appointments and events with others.
Contacts: Learn how to manage your contact list, add new contacts, and organize them for easy access.
Group Emails: Explore the process of sending emails to multiple recipients simultaneously, whether through distribution lists or contact groups.
Tasks: Organize your to-do list by creating and managing tasks in your email client or task management tool.
Recurring Tasks: Set up and manage tasks that repeat on a regular schedule, such as daily, weekly, or monthly.
Journal: Use the journal feature to track and record your activities and interactions for reference.
Notes: Create and manage digital notes for important information or reminders.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.


These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.