Mediation
£425.00 Plus VAT (per person)
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
The working population spend a large part of their lives in the workplace and sometimes work and personal problems can diminish their performance and affect their well being. Timely appropriate help and support from a colleague could prevent the problem escalating and resulting in stress and under performance. This course aims to give delegates the skills to offer that support.
Who Should Attend
Anyone who may be required to offer help and support to others in the working environment.
Learning Outcomes
Describe the step by step process of mediation
Understand how to initiate and conclude the process
Describe the advantages and disadvantages of using mediation
Course Content
The step-by-step mediation process
How to maintain impartiality and confidentiality
How to initiate, manage and conclude the mediation process
How mediation fits in with your existing policies and procedures
The advantages and disadvantages of using mediation in certain situations
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
Measuring The Success
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.