Managing & Management Skills Refresher Training
Day 1
Remote & Hybrid Work Normalised
Leading distributed teams with flexible schedules and digital collaboration tools like Zoom, Teams, and Slack and understanding expectations around productivity, presence, and trust.
Technology & AI Becoming Core to Management
Understanding Data analytics, automation, and generative AI as strategic tools . Knowing how to leverage tech to streamline processes, predict trends, and enhance decision-making, shifting from intuition to data-driven leadership.
Emphasis on Human-Centred Leadership
Empathy, emotional intelligence, coaching, and psychological safety have gone from “nice-to-have” to core competencies. Leaders are expected to support wellbeing, not just direct work.
Diversity, Equity, and Inclusion (DEI)
Ensuring DEI is a strategic priority, influencing hiring, development, and culture. Understanding the need for equity and belonging as business imperatives.
Agile, Lean, & Flexible Operating Models
Managers increasingly adopt Agile and Lean principles — iterative work, cross-functional teams, rapid experimentation, adaptive planning.
Day 2
Flat Structures & Distributed Decision-Making
Ensure your teams are empowered to make decisions, and understanding how management is more about enabling outcomes than issuing commands.
Continuous Feedback & Performance Evolution
Performance management – ongoing conversations and real-time feedback loops that include peers, self-assessment, and upward input.
Lifelong Learning & Talent Mobility
Supporting fast evolving roles, investing in continuous learning, reskilling, and internal mobility. Breadth of skills and adaptability are now valued alongside depth.
Purpose, Wellbeing & Work-Life Balance
Expectations of employees having meaningful work, support for wellbeing, and balance. Developing your remit from outputs to supporting holistic employee experiences.
Global, Multi-Generational & Networked Workforces
Teams span continents and generations, requiring cultural intelligence, flexible communication styles, and management that can connect diverse perspectives
New first line managers or existing managers who have been in management roles for a while and need to refresh and update their skills to align with contemporary practices and expectations, understand modern management challenges, and lead their teams effectively.
Have two or more people to train? you may consider a closed group course.
Benefits include:
- Cost effective
- Choose a date to suit you
- Customise content and timings
- No minimum delegate
Contact us on [email protected] to discuss specific date and delivery requirements.
We can deliver our training sessions in several ways, these being:
- Open public course (Contact us if you can’t see a suitable date listed)
Please enquire about the following methods
- Closed group
- In person face to face
- virtual
- One to one coaching
Course Benefits
- Fully led tutor instruction
- Comprehensive courseware for all delegates
- Certificates of attendance
- Course Guarantee
- Emergency trainer
- Contextualisation and customisation for Closed group courses
- Evaluation Feedback
- Pre & Post Course Activities
- Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details
Key Features
Engaging & interactive tutor led session
Comprehensive course materials
£898.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.