This intensive two-day refresher course empowers experienced and new managers to navigate the complexities of modern leadership. It blends cutting-edge topics like AI, hybrid work, and agile structures with timeless human-centred principles to foster agile, inclusive, and resilient teams. Designed for depth, it moves beyond theory into practical application of conflict resolution, wellbeing frameworks, and strategic talent mobility.
Is your leadership ready for the future?
This two-day refresher course gives experienced and new managers the tools to lead with confidence in today’s fast-changing world. You’ll gain practical skills to navigate hybrid work, use AI wisely, and build teams that are agile, inclusive, and resilient. Learn how to foster psychological safety, resolve conflict effectively, and support talent mobility — all grounded in human-centred principles.
Designed for depth and real impact, it moves beyond theory into action you can apply immediately.
Available as an open course, closed group session, or one-to-one coaching, it fits around your schedule and counts towards twelve CPD hours.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 12 CPD Hours2 Days9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Navigate the strategic and operational challenges of remote and hybrid working models.
Leverage AI as a supportive co-pilot while maintaining human ethical judgement in decision-making.
Apply human-centred leadership principles to foster psychological safety and belonging.
Implement agile and lean operating models to enhance team flexibility and responsiveness.
Facilitate distributed decision-making within flat or networked organisational structures.
Drive continuous performance evolution through real-time feedback and talent mobility strategies.
Resolve complex interpersonal conflicts in virtual and hybrid environments using proven frameworks.
Design sustainable wellbeing strategies that prevent burnout in a high-pressure, always-on culture.
Your Post-Course Challenge
Within the next week, conduct one 'Feedback Loop Audit' with a team member using the SBI model.
Identify one process in your team where you can delegate a decision to a team member to test distributed leadership.
Reflect on your own use of AI tools and commit to one specific area where you will add a 'human-in-the-loop' check.
Schedule a 'Wellbeing Check-in' with your team to discuss the 6 Drivers of Burnout.
Counts Towards 12 CPD Hours
This course contributes 12 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for experienced managers seeking to refresh and elevate their leadership approach in today’s dynamic work environment. It supports those who lead teams through change, complexity, and evolving expectations, helping them stay effective, resilient, and human-centred in their practice.
This course is ideal for:
Senior managers looking to refine their leadership style in response to hybrid and remote work realities
Team leaders aiming to strengthen psychological safety and inclusion within their teams
Department heads wanting to integrate agile practices without losing sight of people-centred values
Operations managers seeking to leverage AI responsibly while maintaining ethical decision-making
People managers focused on reducing burnout and supporting sustainable wellbeing across their teams
Mid to senior leaders interested in enhancing talent mobility and distributed leadership in flat or networked structures
No prior experience needed
While the course is tailored for those with existing management experience, it is accessible to any leader looking to refresh their skills and adapt to contemporary challenges. No specific prior training in AI, agile methods, or wellbeing frameworks is required — only a commitment to growth and effective leadership.
What you will take away
Delegates will leave with renewed confidence in their ability to lead adaptively, support team wellbeing, and navigate complex interpersonal dynamics. They will gain practical insights to foster resilience, drive performance through feedback and mobility, and lead with clarity and compassion in hybrid and evolving organisational contexts.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 2 Days
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per person for virtual open public course
£898.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
