This intensive two-day course equips leaders with the practical skills to build high-performing teams across public, private, and voluntary sectors. Participants will master the balance of authority and accountability, learn to foster trust and innovation, and apply strategic frameworks like the Balanced Scorecard to drive organisational success.
What if your team could think ahead, act with purpose, and deliver results — even when the pressure’s on?
This two-day course gives leaders the tools to build trust, spark innovation, and lead with clarity across any sector — public, private, or voluntary.
You’ll learn how to balance authority with accountability, motivate your people with real impact, and turn setbacks into stepping stones for growth.
Walk away with practical strategies you can use immediately — not theory, but action that sticks.
Whether you attend an open course, book a closed group session, or opt for one-to-one coaching, you’ll earn twelve CPD hours while transforming how you lead.
To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 12 CPD Hours2 Days9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Distinguish clearly between authority, power, responsibility, and accountability in leadership roles.
Apply motivation theories and feedback techniques to support individual and team performance.
Adapt leadership styles to the specific constraints and goals of public, private, and voluntary sectors.
Implement strategies for managed risk-taking and establish a culture of learning from failure.
Utilise the Balanced Scorecard and TQM principles to align team output with organisational objectives.
Conduct effective performance assessments and provide constructive counselling for development.
Demonstrate the SBI feedback model in a simulated difficult conversation.
Develop a personal action plan to align team goals with broader organisational strategy.
Your Post-Course Challenge
Within 30 days, conduct a 'Failure Autopsy' with your team on a recent project.
Map your team's current KPIs against the four Balanced Scorecard perspectives.
Identify one 'Hygiene Factor' that needs fixing and one 'Motivator' you can introduce.
Counts Towards 12 CPD Hours
This course contributes 12 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who lead teams or are preparing to take on leadership responsibilities. It supports individuals seeking to strengthen their ability to guide, motivate, and align team performance with organisational goals.
This course is ideal for:
Team leaders who want to enhance their ability to build trust and drive performance
New managers looking to establish authority while fostering accountability
Supervisors aiming to improve feedback and motivation techniques
Project coordinators responsible for guiding cross-functional efforts
Aspiring leaders preparing to step into formal leadership roles
Experienced managers seeking to refresh their approach to team development and strategic alignment
No prior experience needed
The course is accessible to professionals at various stages of their leadership journey — whether you are new to managing people or have existing experience and want to refine your approach. No prior formal leadership training is required to benefit from the content.
What you will take away
Delegates will leave with increased confidence in their leadership capabilities, practical tools to support team effectiveness, and a clear personal action plan to apply learning in their workplace. The focus is on real-world applicability across sectors, helping you lead with greater clarity, empathy, and impact.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 2 Days
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£850.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
