This intensive two-day course equips managers and leaders with the essential skills to distinguish between coaching and mentoring, apply structured models like GROW, and navigate the complexities of confidentiality, feedback, and barriers in the UK workplace.
Are your leaders and mentors truly unlocking potential, or just giving orders? Most managers and supervisors confuse coaching with mentoring, leaving talent untapped and teams stalled. Imagine a workplace where every conversation sparks genuine growth. Our intensive two day course transforms managers, line leaders and supervisors into master facilitators. You will learn to distinguish these vital roles and drive real behavioural change. We offer flexible delivery as an open course, a closed group session, or bespoke one to one coaching. In just two days, you gain the confidence to navigate complex workplace dynamics and foster deep self discovery. This training counts towards twelve CPD hours, adding immediate value to your professional development file. Stop managing problems and start cultivating leaders who thrive. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 12 CPD Hours2 Days9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Distinguish clearly between the roles, responsibilities, and approaches of coaching versus mentoring.
Apply the GROW, OSCAR, and ARROW models to structure effective development conversations.
Establish robust coaching contracts that define purpose, boundaries, and confidentiality.
Utilise advanced questioning techniques and the power of silence to facilitate deep self-discovery.
Deliver constructive feedback that reduces defensiveness and encourages behavioural change.
Identify personal and environmental barriers to learning and implement strategies to overcome them.
Evaluate the appropriate use of learning resources and assessment tools in a development context.
Navigate the dual-role conflict between being a line manager and a development coach.
Your Post-Course Challenge
Within 30 days, conduct one full coaching session using the GROW model with a colleague.
Draft a coaching contract with that colleague before the session begins.
Reflect on the barriers you encountered and how you overcame them.
Counts Towards 12 CPD Hours
This course contributes 12 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This intensive two-day programme is designed for managers and leaders who wish to elevate their people development capabilities within the UK workplace. It is specifically tailored for those seeking to move beyond traditional instruction and adopt a more supportive, empowering approach to guiding their teams.
This course is ideal for:
Aspiring managers who need to build confidence in facilitating developmental conversations
Experienced team leaders looking to refine their ability to motivate and engage staff through dialogue
HR professionals responsible for designing and supporting internal talent development strategies
Senior executives who wish to model effective coaching behaviours across the wider organisation
Internal consultants seeking to distinguish between their advisory role and a developmental coaching stance
Project leads who need to overcome barriers to performance and foster a culture of continuous improvement
No prior experience needed
Whether you are new to people management or have years of leadership experience, this course is accessible to all. We assume no prior knowledge of coaching methodologies, ensuring that every delegate can engage fully and benefit from the foundational and advanced concepts presented.
What you will take away
Delegates will leave with a clear understanding of how to structure productive development conversations that drive real behavioural change. You will gain the confidence to navigate complex workplace dynamics, establish professional boundaries, and provide feedback that empowers individuals to reach their full potential.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 2 Days
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate for open public course
From: £850.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
