Business Process Mapping

What is a Process?
Understanding the Terms
Key Stages in Effective Process Mapping
‘As Is’ Process
‘To Be’ Process
Start, End, and Purpose of Business Activity
Key Elements
Brown Paper Analysis
Workshop Facilitation Skills
Titles and Numbering
Detail Behind the Processes
Using Swim Lanes in Process Maps Opportunity Flowchart
How to Create Swim Lane Diagram?
Standard BPMN Symbols
Swim Lane Case Study
What is a Process Map?
Documenting the Process
Business Process Timing
Process Cost
Analysing the Cost Estimate Columns
Flowcharts
Case Study for Identifying Problems, Bottlenecks, and Inefficiencies
Unblocking Bottlenecks
Increasing Efficiency at the Bottleneck

Delegates wanting to you be able to document, understand and improve their organisation’s business processes.
In this Business Process Mapping course, you will understand the practical application of Business Process Mapping, which will provide you with the insight, knowledge, and confidence to make BPM a reality in their organisation.
You will gain the knowledge and confidence to implement business process mapping within your organisation and significantly gain business performance.

Have two or more people to train? you may consider a closed group course.

Benefits include:

  • Cost effective
  • Choose a date to suit you
  • Customise content and timings
  • No minimum delegate

Contact us on [email protected] to discuss specific date and delivery requirements.

We can deliver our training sessions in several ways, these being:

  • Open public course (Contact us if you can’t see a suitable date listed)

Please enquire about the following methods

  • Closed group
  • In person face to face
  • virtual
  • One to one coaching

Course Benefits

  • Fully led tutor instruction
  • Comprehensive courseware for all delegates
  • Certificates of attendance
  • Course Guarantee
  • Emergency trainer
  • Contextualisation and customisation for Closed group courses
  • Evaluation Feedback
  • Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details

Key Features

Course Duration is 1 Day

Engaging & interactive tutor led session

Comprehensive course materials

Priced per delegate per day for open public course

£895.00 Plus VAT

Select a Date

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Can’t see a suitable date? Please request a date here

Payment available via all major credit cards or Invoice. All options available during the online booking process.