Business Admin Training Suite

Our business admin courses are perfect for anyone looking to enhance their administrative skills and boost their career. This includes office administrators, executive assistants, customer service representatives, and anyone involved in business operations. Whether you’re looking to improve your proficiency with Excel, Word, and Outlook, or develop crucial skills in Time Management, Communication, Organisational Skills, Telephone Skills, Email Etiquette, Customer Service, and Business Writing, these courses will provide the tools you need to succeed.

By attending these business admin courses, you will achieve the following learning outcomes:

Excel: Become proficient in data analysis, creating complex spreadsheets, and using advanced functions and formulas.
Word: Master document formatting, collaboration tools, and creating professional reports and documents.
Outlook: Efficiently manage emails, calendars, and tasks to improve productivity.
Time Management: Develop strategies to prioritize tasks, manage your workload, and meet deadlines.
Communication: Enhance your verbal and written communication skills for more effective interactions.
Organisational Skills: Learn techniques to organize your workspace, manage files, and streamline processes.
Telephone Skills: Improve your phone etiquette, handling calls professionally and efficiently.
Email Etiquette: Write clear, concise, and professional emails that convey your message effectively.
Customer Service: Provide excellent customer service by understanding customer needs and handling inquiries proficiently.
Business Writing: Develop your ability to write clear, concise, and impactful business documents and correspondence.

Attend a set learning journey covering:
Excel
Word
Outlook
Time Management
Communication
Organisational Skills
Telephone Skills
Email Etiquette
Customer Service
Business Writing