This one-day workshop equips professionals with the essential skills to lead effective, inclusive, and outcome-focused meetings. Participants will explore the distinct role of a facilitator, master techniques for managing challenging group dynamics, and learn to plan and execute sessions that drive real decision-making.
Ever left a meeting feeling nothing was decided? Ever wished you could guide a group to real agreement, not just noise? This one day course transforms how you lead conversations. You’ll gain the confidence to facilitate with clarity, handle tough dynamics with ease, and drive decisions that stick. Learn to balance process, people and purpose using proven frameworks — not theory, but tools you use the very next day. Whether you’re in an open course, a closed group session, or one to one coaching, you’ll walk away with practical skills that make meetings matter. And yes, it counts towards six CPD hours. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Distinguish clearly between the roles of a trainer, presenter, and facilitator.
Apply the Facilitator's Triangle to balance process, content, and people.
Utilise the ORID questioning framework to guide discussions from facts to action.
Master the art of silence and high-stakes questioning in difficult conversations.
Deploy specific strategies to manage dominant, silent, and disruptive behaviours.
Recover effectively when the facilitation plan fails or goes off-track.
Design a robust meeting plan that anticipates risks and defines clear outcomes.
Execute a meeting with confidence, adapting to real-time changes in group energy.
Your Post-Course Challenge
Within the next 30 days, facilitate one meeting using the ORID framework to structure the discussion.
Identify one 'challenging behaviour' in your next meeting and apply the Orbit Model to manage it.
Review your next meeting plan against the Pre-Meeting Audit checklist before the session starts.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who regularly lead or participate in meetings and want to improve their ability to guide discussions, manage group dynamics, and achieve clear outcomes. Whether you are new to facilitation or looking to refine your approach, it offers practical tools to lead with confidence and inclusivity.
This course is ideal for:
Team leaders who want to run more productive and engaging team meetings
Project managers seeking to align stakeholders and drive decisions effectively
HR professionals facilitating workshops, consultations, or change initiatives
Consultants and advisors who need to guide client discussions with neutrality and impact
Senior specialists aiming to influence cross-functional groups without direct authority
Anyone responsible for leading meetings where collaboration and outcomes matter
No prior experience needed
No formal facilitation experience is required to benefit from this course. It is accessible to those new to the role as well as experienced meeting leaders who want to adopt a more structured and effective approach.
What you will take away
You will leave with increased confidence in guiding group conversations, a clearer understanding of how to manage different personalities and behaviours, and practical skills to design and run meetings that are focused, inclusive, and action-oriented.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
