Difficult Conversations

Duration 1/2 Day

Who should attend?

Anyone who manages teams or people.

Learning Outcomes

  • Communicate effectively
  • Understand specific approaches to managing messages
  • Appreciate how people receive messages
  • Understand how to construct messages
  • Adopt an appreciation of their own self awareness

Course Content

  • Courageous conversations 7 point plan
  • Communication blocks + tips for ensuring consistency
  • Construction of messages simple
  • Self awareness tools + analysis
  • Testing out 7 point plan

£795 per day – 2 Sessions in a day!