Duration 2 Days

Who should attend?

Ideal for directors, managers and supervisors who are responsible for the performance of others. HR Professionals seeking to develop these skills within an organisation will also benefit from this course

Learning Outcomes

  • Understanding the context for effective workplace coaching and mentoring
  • Understanding the process and content of effective workplace coaching and mentoring

Course Content

  • Nature and role of Coaching & Mentoring in the workplace
  • Behaviours required by a workplace coach or mentor
  • Skills, abilities and characteristics of an effective workplace Coach or Mentor
  • Development goals that can be met through Coaching & Mentoring
  • Exploration of the coach and line manager responsibilities
  • Contracting – purpose and content
  • The importance of confidentiality in Coaching & Mentoring practice
  • Record Keeping, Coaching plans, progress reviews
  • Assessment techniques and purpose
  • Range and value of different learning resources and facilities
  • Assessment tools (VAK. Belbin)
  • Job descriptions, behaviours, competency frameworks
  • Concept of learning styles
  • Personal factors which can inhibit responsiveness to coaching
  • Strategies to overcome personal barriers to coaching & Mentoring

ILM Accredited CentreCredits 6These credits can be counted towards an ILM level 3 Qualification upon completion of a work based assignments.