The Coaching Manager: Leading Through Better Conversations

Introduction to Coaching
What is Coaching? What it’s not (e.g., mentoring, counselling, directing)
The benefits of a coaching approach in management
Coaching mindset and behaviours
Manager as Coach: Role clarity and boundaries
Core Coaching Skills
Active Listening – beyond hearing: how to listen with presence and empathy
Powerful Questions – open-ended, forward-focused, and reflective
Building Rapport and Trust – psychological safety in the coaching space
Coaching Models for Managers
Introduction to coaching frameworks:
GROW Model (Goal, Reality, Options, Way Forward)
CLEAR Model (Contracting, Listening, Exploring, Action, Review)
When and how to use models in everyday conversations
Practice Makes Progress
Structured coaching triads (Coach, Coachee, Observer with feedback sheets)
Coaching observation and feedback techniques
Embedding Coaching into Management Practice
Coaching in the flow of work: informal vs. formal coaching moments
Overcoming common challenges (time, mindset, resistance)

 

This Coaching Conversations for Managers course is ideal for individuals in leadership or supervisory roles who are responsible for developing others and fostering a high-performance culture.

Have two or more people to train? you may consider a closed group course.

Benefits include:

  • Cost effective
  • Choose a date to suit you
  • Customise content and timings
  • No minimum delegate
  • Choose how the course is delivered – In person face-to-face at your location or virtual 

Contact us on [email protected] to discuss specific date and delivery requirements.

We can deliver our training sessions in several ways, these being:

  • Open public course (Contact us if you can’t see a suitable date listed)

Please enquire about the following methods

  • Closed group
  • In person face to face
  • virtual
  • One to one coaching

Course Benefits

  • Fully led tutor instruction
  • Comprehensive courseware for all delegates
  • Certificates of attendance
  • Course Guarantee
  • Emergency trainer
  • Contextualisation and customisation for Closed group courses
  • Evaluation Feedback
  • Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details

Key Features

Course Duration is 1 Day

Engaging & interactive tutor led session

Comprehensive course materials

Priced per delegate per day for open public course

£449.00 Plus VAT

Select a Date

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Can’t see a suitable date? Please request a date here

Payment available via all major credit cards or Invoice. All options available during the online booking process.