The Coaching Manager: Leading Through Better Conversations
Introduction to Coaching
What is Coaching? What it’s not (e.g., mentoring, counselling, directing)
The benefits of a coaching approach in management
Coaching mindset and behaviours
Manager as Coach: Role clarity and boundaries
Core Coaching Skills
Active Listening – beyond hearing: how to listen with presence and empathy
Powerful Questions – open-ended, forward-focused, and reflective
Building Rapport and Trust – psychological safety in the coaching space
Coaching Models for Managers
Introduction to coaching frameworks:
GROW Model (Goal, Reality, Options, Way Forward)
CLEAR Model (Contracting, Listening, Exploring, Action, Review)
When and how to use models in everyday conversations
Practice Makes Progress
Structured coaching triads (Coach, Coachee, Observer with feedback sheets)
Coaching observation and feedback techniques
Embedding Coaching into Management Practice
Coaching in the flow of work: informal vs. formal coaching moments
Overcoming common challenges (time, mindset, resistance)
This Coaching Conversations for Managers course is ideal for individuals in leadership or supervisory roles who are responsible for developing others and fostering a high-performance culture.
We can deliver our training sessions in several ways, these being:
- Open public course (Contact us if you can’t see a suitable date listed)
- Closed group
- In person face to face
- virtual
- One to one coaching
Have two or more people to train? you may consider a closed group course.
Benefits include:
- Cost effective
- Choose a date to suit you
- Customise content and timings
- No minimum delegate
Contact us on [email protected] to discuss specific date and delivery requirements.
How Our Courses Are Delivered:
Delegates are given Pre-work
Group courses use your real-world scenarios so learning is immediately relevant and actionable.
Our sessions are participative and highly Interactive by including a variety of activities throughout the delivery including
Real-world case work
Practical exercises
Real Play
Peer learning
Case studies
Simulation
Facilitated discussion and Structured reflection
Leave with Actionable outcomes
Post-session measurements
Participants leave with:
Practical tools
Clear action plans
Greater confidence
Skills they can apply immediately
Course Benefits
- Fully led tutor instruction
- Comprehensive courseware for all delegates
- Certificates of attendance
- Course Guarantee
- Emergency trainer
- Contextualisation and customisation for Closed group courses
- Evaluation Feedback
- Pre & Post Course Activities
- Access to Customer Portal (course bookers) for oversight of past and future training events and attendance details
Key Features
Engaging & interactive tutor led session
Comprehensive course materials
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.