Morning session

Presentation and discussions exploring:

Best Practice in Organisational Development:

Understanding opportunities to obtain best value from resources – be they technology or people

Ensuring a “golden thread” – all activities contribute to the organisation’s goals (financial, quality, safety and so on)
Understanding and using “behavioural science” to our advantage – management and leadership skills, how people learn, group dynamics, coaching and mentoring
Mapping and ranking activity to capture current effectiveness in each area above and areas of need.

How to drive efficiencies and become more effective as a Zone including efficient team structures and working practices:

Effective communication including difficult conversations
Building trust
Setting clear goals
Operational delegation
Strengths based working
Helping people to think well (Nancy Kline)
Coaching and mentoring
Patrick Lencioni’s model “The five dysfunctions of a team”:

1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results

This model will then be used to assess and capture where issues or challenges currently exist.

Educating the team on a science-based approach to OD (also known as the 7 steps).

1. Entering and contracting
2. Diagnostics
3. Data collection and analysis
4. Feedback
5. Designing interventions
6. Leading and managing change
7. Monitoring and improvements

This process will be used to assess and capture opportunities for its utilisation across the business.

Supporting with the early phases to define and diagnose and working with leaders to implement the right interventions eg. system changes, process optimisation etc.

Afternoon Workshop:

Action Learning Set supported by experienced coach/facilitator. This workshop will utilise the assessments from the morning session of each of the three key areas explored.

Group activities to

Summarise and collate opportunities for improvement
Agree priorities
Explore options and solutions
Agree action plans with timescales

The group will be supported to think well by provision of:

Peer support activities to enable knowledge sharing and solutions in a non-judgemental way
Group coaching
Provision of professional challenge, where beneficial, by the facilitator

The Action Learning Set will be encouraged to meet regularly in order to provide ongoing peer support.