Negotiation Skills

Negotiation Skills

This course equips professionals with the practical tools and strategic mindset to negotiate confidently, collaboratively, and effectively in any business context. Delegates will learn to move beyond common negotiation myths, mastering the calculation and application of BATNA and ZOPA to strengthen their position while uncovering hidden interests through advanced listening and questioning techniques. They will gain the ability to navigate each phase of negotiation with precision, apply proven concession and anchoring strategies, and manage emotional dynamics and difficult behaviours under pressure. By the end, participants will be able to draft clear, actionable agreements that drive sustainable outcomes and long-term value for all parties involved.

Counts towards 6 CPD Hours 1 Day 9:00 - 5:00 for Groups Open Public & Closed Group
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Pre-Course Reflection

Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.

  • Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
  • Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
  • Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.

What You Will Learn

Distinguish between negotiation myths and reality to adopt a collaborative, value-creation mindset
Calculate and apply the BATNA model to determine walk-away points and leverage
Identify and calculate the Zone of Possible Agreement (ZOPA) to find mutually beneficial solutions
Execute the four phases of negotiation: preparation, opening, bargaining, and closing with precision
Utilise advanced active listening and strategic questioning to uncover hidden interests
Apply specific concession strategies and anchoring techniques to influence outcomes
Manage emotional challenges, difficult behaviours, and high-pressure tactics effectively
Draft clear, actionable agreements that ensure implementation and long-term sustainability

Your Post-Course Challenge

  • Within 30 days, apply the BATNA model to a real-world negotiation.
  • Prepare a one-page 'Negotiation Plan' for your next meeting including your Target, Limit, and Trade-offs.
  • Reflect on the outcome and how your preparation influenced the result.

Counts Towards 6 CPD Hours

This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.

Key Features

Course Duration is 1 Day

Engaging tutor led event

Comprehensive course materials

Certificates of attendance

Access to Customer Portal (course bookers)

Course Guarantee

Priced per delegate per day for open public course

£449.00 Plus VAT

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Payment available via all major credit cards or Invoice. All options available during the online booking process.