Course Duration is 1 Day

£395.00 Plus VAT

Business Benefit

The cost of acquiring new customers far outweighs the cost of maximising the business potential of existing customers. Upselling is a vital skill in increasing the profitability of a sales force. This course gives account managers the skills to use upselling to optimise the use of their time.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking.

Who Should Attend

Anyone in a sales role who needs to increase the effective use of their time, maximise profits and beat their sales targets.

Learning Outcomes – by the end of this course you will be able to…

Describe the benefits of creating a positive impression
Demonstrate the skills of acquiring customer knowledge
Recognise and react to “buying signals”
Differentiate between “cross selling” and “upselling”
Demonstrate effective closing techniques

Course Content

What is “upselling” and “cross selling”?
How to increase your sales revenue and profitability
Identifying “buying signals”
Building products and services
Developing listening skills
Presenting further and added value
Action plans