Influencing & Persuading

Course Duration is 1 Day

From: £425.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

It is not just sales people who need to be able to influence and persuade others. Practically everyone in an organisation needs to be able to use these skills from time to time. For some employees they are a vital tool to doing their job effectively. Good influencing and persuading skills lead to greater cooperation between employees and reduce conflict and stress. This course is designed to develop those skills and achieve ‘win/win’ outcomes as a result.

Who Should Attend

Anyone who would benefit from a greater ability to influence and persuade at all levels in the workplace.

Learning Outcomes

Describe the differences between persuasion, influence and manipulation
Demonstrate the essential skills of persuasion
Describe the importance of trust and credibility
Demonstrate effective questioning and listening skills
Describe the three tiers of influencing
Plan your negotiation and create “win/win” outcomes
Create a personal implementation plan

Course Content

Persuasion versus Manipulation
The Persuasion Structure
Demonstrating confidence in expression
The skills of assertiveness
Influencing techniques
Defensive positions

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.


These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.