Influencing & Persuading

Course Duration is 1 Day

From: £425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

It is not just sales people who need to be able to influence and persuade others. Practically everyone in an organisation needs to be able to use these skills from time to time. For some employees they are a vital tool to doing their job effectively. Good influencing and persuading skills lead to greater cooperation between employees and reduce conflict and stress. This course is designed to develop those skills and achieve ‘win/win’ outcomes as a result.

Who Should Attend

Anyone who would benefit from a greater ability to influence and persuade at all levels in the workplace.

Learning Outcomes

Describe the differences between persuasion, influence and manipulation
Demonstrate the essential skills of persuasion
Describe the importance of trust and credibility
Demonstrate effective questioning and listening skills
Describe the three tiers of influencing
Plan your negotiation and create “win/win” outcomes
Create a personal implementation plan

Course Content

Persuasion versus Manipulation
The Persuasion Structure
Demonstrating confidence in expression
The skills of assertiveness
Influencing techniques
Defensive positions

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.